With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
Rob
Posted: 18/07/2016
5

Needed cover for our dog,but also need to have him covered as a gun dog too as he accompanies me when I go shooting. Happy with the price and the service.Needed emergency out of hours vet last year and claim was dealt with quickly and easily. Excess...

Breed

Labrador Retriever

Species:
Dog
Insurer: Pet Protect
By:
Ness
Posted: 14/07/2016
5

I had to make a claim within a month of taking out my policy so was very worried, especially after reading a few negative reviews. My dog was rushed into emergency surgery with a blockage in his throat, I paid for that upfront, but a couple of days later...

Species:
By:
Magic
Posted: 14/07/2016
1

I have been with them for 7 years. No claims and Policy has doubled, When I spoke to customer services they were very keen for me to cancel It seems that they want to off load older dogs which are higher risk.
£50 per month is just not acceptable
Sue

Breed

Staffordshire Bull Terrier

Species:
Dog
By:
cassie
Posted: 13/07/2016
4

this company looks too good to be true, is there any-one who can tell me how much the premiums have risen this year.
I do think the excess is a bit high though.I can-not submit true rating but based on reviews

Breed

Lakeland Terrier

Species:
Dog
By:
Allison danby
Posted: 12/07/2016
1

20 working days later still absolute nothing, 15 working days into claim they said they needed more info and I would have to go to my vets, since then nothing they have my email address and phone number, shall not be going with tesco again

Breed

Border Collie

Species:
Dog
By:
Emma
Posted: 10/07/2016
4

I'd been with the same insurance co for my 14 year old dog since she was a puppy & prices slowly increased up until the last couple of years when they shot up massively, the last renewal quote was for pennies under £70 per month! I cancelled straight away...

Breed

Small Mixed Breed (11 - 30 lbs)

Species:
Dog
Insurer: Petplan
By:
Bow & Ollie
Posted: 07/07/2016
5

Been with Petplan for years and had no issue have 2 small cats had there issues at the start paid the excess one bill would have been 3000 but only had to pay the excess brilliant! dont listen to the haters!

Breed

British Shorthair

Species:
Cat
Insurer: Petplan
By:
mandy
Posted: 06/07/2016
1

my dog requires a CT Scan ?operation for suspected tumor on bladdar ,,petplan took 11 days to refuse a paypout to my vet and i didnt even receive a letter from them ,,,now i am paying for medication until her symptons get so bad that she will have to be...

Breed

Medium Mixed Breed (31 - 59 lbs)

Species:
Dog