Pet Protect


6 of 24 insurers by customers


Find out why 65% of customers rated PetProtect as 'excellent'.

Petprotect are passionate about pets and have provided pet insurance for over 40 years. When it comes to being a pet parent, they understand that your pets are part of the family and you want to look after their health. 

There are four levels of Lifetime cover for cats and dogs to choose from, which provide vet fee cover from £4,000 to £10,000. that renews annually available, and a Condition Care cover policy that covers each separate condition up to the vet fee limit. They also provide cover for rabbits with three cover levels with up to £3,000 of vet fee cover. They offer 24/7 access to free advice from vets and vet nurses.

Many customers are happy with PetProtects's customer service saying they are prompt and helpful however, some customers are unhappy about price increases. Overall the majority of customers are happy with the service offered.    

Take a look at customers reviews and click the button below to get a quote to decide if they are the right insurer for you. 


  • 208 reviews
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Pet Protect provide Lifetime Pet Insurance with a choice of four annual benefit limits for cats and dogs.

The Lifetime vet fee cover levels are £4,000, £6,000, £8,000 and £10,000. Features of these policies include cover for MRI and CT scans, cruciate ligament rupture, and dental cover for accident or illness up to individual limits. Other features include complementary treatment and physiotherapy.

Pet Protect also provides Lifetime insurance for rabbits with vet fee cover from £1,000 up to £3,000.  

The lifetime cover is replenished each year so on-going conditions continue to be covered. Ongoing treatment is covered if your policy is renewed and there is no break in cover. The policy excess and the co-pay percentage you pay are fixed amounts.



Excess fees and co-pay percentage amounts are fixed. These will increase when your pet reaches a certain age. 

Age Limits

Cats covered from 8 weeks of age up to their 10th birthday. Dogs covered from 8 weeks of age up to  their 8th birthday. For some breeds of dog cover is only  available up to their 5th birthday. Rabbits are covered from 8 weeks of age up to their 5th birthday. Once your pet is insured, cover can continue beyond these upper age limits subject to the terms and conditions of the policy. 

Waiting Period

14 days for illness and 3 days for accidents. This is waived if a policyholder had had continuous cover previously. 

Additional Policy Information
Can they pay your vet direct?

Yes, this can be arranged.

Please note

Policies are subject to exclusions and conditions so please always consult the insurer's policy documents before you buy. 

Pet Insurance Review compiles the latest Policy information and general company information from each insurers website with the information gathered on the date shown. We make every effort to ensure the information is correct but cannot be held responsible for any inaccuracies.  

Company info

Pet Protect Pet Insurance offer Lifetime cover. They offer a choice of cover limits and stress free claims, paying your vet direct where possible. They offer pet care information and quick and easy quotes with live chat and email support. 

Pet Protect Limited authorised and regulated by the Financial Conduct Authority (Firm reference number 311794). Policies are underwritten by Pinnacle Insurance plc, who are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Firm register number 110866). Pet Protect Limited (company number 01774371) and Pinnacle Insurance plc (company number 01007798): both companies are registered in England and Wales with the registered office: Pinnacle House, A1 Barnet Way, Borehamwood, Hertfordshire, WD6 2XX. 

Petprotect Pet Insurance Reviews

Insurer: Pet Protect
Lorenzo Fardella
Posted: 02/05/2024

Absolutely do not insure with Pet Protect, as they have limited claims for certain injuries set at nowhere near the value of the treatment. For example, a cruciate ligament operation ranges from £2,500 to £4,500 per leg and they will only cover £750.00....


Mixed Breed

Insurer: Pet Protect
Christian Brooks
Posted: 30/08/2023

We paid for insurance for 7 years for our larador. When we finally claimed for cancer we were advised that the type of cancer was not covered.


Labrador Retriever