Pet Protect


6 of 23 insurers by customers


Find out why 65% of customers rated PetProtect as 'excellent'.

Petprotect are passionate about pets and have specialised in pet insurance for cats and dogs for over 40 years. Their insurance offers flexible and affordable cover when you need it most. When it comes to being a pet parent, they understand that your pets are part of the family and you want to look after their health. 

There are 5 levels of Lifetime cover that renews annually available, and a Condition Care cover policy that covers each separate condition up to the vet fee limit. They offer 24/7 access to free advice from vets and vet nurses.

Many customers are happy with PetProtects's customer service saying they are prompt and helpful however, some customers are unhappy about price increases. Overall the majority of customers are happy with the service offered.    

Take a look at customers reviews and click the button below to get a quote and decide if they are the right insurer for you. 


  • 207 reviews
  • Excellent
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  • Average
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  • Terrible

Pet Protect provide Lifetime Pet Insurance with a choice of 5 annual benefit limits, £1,000, £2,000, £3,000, £4,000 or £6,000 vet fee cover with lower cover for diagnostic scans, cruciate ligament rupture, loss, death, travel, Complementary Therapies and prescribed diet food among other features.

The lifetime cover is replenished each year so on-going conditions continue to be covered. Ongoing treatment is covered as long as your policy is renewed and there is no break in cover. The policy excess and the co-pay percentage you pay will increase each year as your pet gets older.

The Condition Care Pet Insurance policy is a Maximum Benefit policy covering unrelated conditions up to the vet fee limit of £3,000 for each illness or accident. After the limit is reached for a condition, that condition is no longer covered by the policy.



Excess fees are variable. Co-pay amounts vary as pets age.

Age Limits

Cats covered from 6 weeks of age to 9 years 11 months. Dogs covered from 8 weeks of age to 7 years 11 months and some specified breeds of dog only covered to 5 years 11 months.

Waiting Period

15 days from inception of policy.

Additional Policy Information
Can they pay your vet direct?

Yes, this can be arranged.

Please note

Policies are subject to exclusions and conditions so please always consult the insurer's policy documents before you buy. 

Pet Insurance Review compiles the latest Policy information and general company information from each insurers website with the information gathered on the date shown. We make every effort to ensure the information is correct but cannot be held responsible for any inaccuracies.  

Company info

Pet Protect Pet Insurance who offer Lifetime cover and Condition Care a policy limited per condition or illness. They offer a choice of cover limits and stress free claims, paying your vet direct where possible. They offer pet care information and quick and easy quotes with live chat and email support. 

Petprotect Pet Insurance Reviews

Insurer: Pet Protect
Christian Brooks
Posted: 30/08/2023

We paid for insurance for 7 years for our larador. When we finally claimed for cancer we were advised that the type of cancer was not covered.


Labrador Retriever