With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
Victoria Slack
Posted: 05/07/2016
1

I asked the helpline if I was entitled to see my pets records and was told there would be no point, I would not be able to understand them.
My pet is very ill and I am having trouble finding out what is wrong.
I am very disappointed to be spoken to like...

Breed

Domestic Short Hair

Species:
Cat
By:
Claudia
Posted: 29/06/2016
5

My experience with this pet insurance has been excellent, from customer care to claims handling. I would definitely recommend it to friends and family. They contribute towards dental treatment, which is inevitable at some time in our pet's life, they also...

Breed

Beagle

Species:
Dog
Insurer: Animal Friends
By:
Orlando
Posted: 27/06/2016
1

2 year old cat had dental treatment which required 6 teeth coming out. Total bill £500, they refused to pay. Won't ever use them or recommend them again. Take the money but have so many exclusions hardly anyhthing is covered.

Breed

Domestic Short Hair

Species:
Cat
By:
Yvette
Posted: 24/06/2016
2

I have insured my cats with Argos for 11 years. Initially it was a good competitive price. Then I had one claim about 5 years ago and boy, I have been paying for it ever since, for both cats. The premium jumped considerately and this year the price has...

Breed

Mixed Breed Cat

Species:
Cat
Insurer: Vetsure
By:
Burley
Posted: 23/06/2016
5

I recently bought a new puppy and on the recommendation of my vet approached Vetsure to provide insurance. The service in explaining the options and setting up the cover was exemplary.

I would wholeheartedly recommend them.

I am told (though I hope...

Breed

Medium Mixed Breed (31 - 59 lbs)

Species:
Dog
Insurer: Vetsure
By:
Jack
Posted: 22/06/2016
5

“I have been pleased with the level of customer service since Day One. The staff are friendly and very helpful. In the case of my pet, he was brought home as a puppy and unfortunately had to have a lot of treatment – quite unexpectedly. Claims were very...

Breed

Medium Mixed Breed (31 - 59 lbs)

Species:
Dog
By:
John Bennett
Posted: 22/06/2016
5

Took out an annual policy with this company in July 2015. Previous company renewal came in and they wanted almost £100 more and this despite having not made a claim, so I abandoned them and found this new company with a very reasonable premium price and...

Breed

Cocker Spaniel

Species:
Dog
Insurer: Animal Friends
By:
Neil
Posted: 22/06/2016
1

Here is a warning for anyone for anyone who insures their dog (or any animal) with “ANIMAL FRIENDS” insurance.

Brady (our Irish Water Spaniel) recently suffered a trauma injury to the end of his tail, it became infected so we ended up with a reasonably...

Breed

Irish Water Spaniel

Species:
Dog