Sainsburys Bank Pet Insurance

Ranked

#10
10 of 24 insurers by customers

 

Read over 200 customer reviews for Sainsbury's Bank Pet Insurance who offer flexible pet insurance and claim to pay 97% of claims within 5 days, often direct to your vet.

They offer three types of pet insurance with vet fee cover up to £10,000. Customers have 24/7 access to vet nurses to answer your pet health queries, and extra discounts for Nectar members and multi-pet policies. Sainsbury's Bank Pet Insurance is underwritten by Pinnacle Insurance plc.

Customers have reported both negative and positive experiences with Sainsbury's Bank Pet Insurance. Some customers praise how easy it is to claim and quick payouts, while others have found it difficult to contact customer services or been disappointed by claim denials. Overall they are given a rating of 1.8 stars out of 5. 

Reviews

1.8
  • 234 reviews
  • Excellent
    16%
  • Very Good
    2%
  • Average
    1%
  • Poor
    6%
  • Terrible
    75%
Coverage

Single pet and multi Pet Insurance is offered. Time Limited £3,000 cover is offered where each condition and illness will be covered from 12 months since the pet first started showing symptoms. Once the limit is reached for a condition that condition will no longer be covered. 2 Maximum Benefit cover levels are offered (£3,000 and £6,000) which provide cover up to the maximum amount per condition. 4 Lifetime cover levels are offered (£2,500, £5,000, £7,500 and £10,000) which provide cover up to a maximum amount each year.

Access to 24/7 Vet Nurse helpline available and you can manage your policy online with My Pet Portal.

Cover for the death of your pet, loss or theft cover to help with advertising, emergency boarding fees and holiday cover are all included as standard.

Policies are subject to exclusions and conditions so please always consult the insurer's policy documents before you buy.

Excess

A fixed excess per condition is deducted from the first claim for each separate illness, injury or condition. Under certain conditions you also pay a percentage of the remaining claim amount in addition to the excess.

Age Limits

From 8 weeks to 9 years of age. If insurance is purchased before your pet's 9th birthday there is no upper age to renewals if there are no breaks in cover.

Waiting Period

14 days.

Additional Policy Information
Can they pay your vet direct?

Yes, it is possible to arrange this.

Please note

Policies are subject to exclusions and conditions so please always consult the insurer's policy documents before you buy. 

Pet Insurance Review compiles the latest Policy information and general company information from each insurers website with the information gathered on the date shown. We make every effort to ensure the information is correct but cannot be held responsible for any inaccuracies.  

Company info

Sainsbury's Bank offer flexible pet insurance and claim to pay 97% of claims within 5 days, often direct to your vet. Sainsbury's Bank Pet Insurance is underwritten by Pinnacle Insurance plc and they offer 7 levels of cover: 1 time limited policy, 2 levels of Maximum Benefit cover and 4 levels of Lifetime cover. They offer 24/7 access to vet nurses to help with pet health queries. 

Sainsbury's Bank Pet Insurance Reviews

By:
Peter Albert
Posted: 28/05/2024
1

My cat is now 18 years old and it is virtually impossible to change insurers when your pet is this age and has preexisting conditions.

This year Sainsbury's has increased my premium from £1,742.76 to £2,582.76 which is an annual increase of £840. This...

Breed

Moggie

Species:
Cat
By:
Jo
Posted: 05/05/2024

Recommended
by reviewer

5

My dog went through a terrible time recently. He was only five and had his spleen removed, followed by a diagnosis of lung cancer and then a stroke. I found the claim process with Sainsbury's to be easy and the payouts all made within a week. I would use...

Breed

Rottweiler

Species:
Dog
By:
Christopher Sharp
Posted: 03/05/2024
1

I took this out with an in store coupon saying 7000 nectar points if you do. I did this followed all instructions and they refused to apply points saying I did not apply any code when I would have only taken the policy out based on the promotion. This has...

Breed

Cocker Spaniel

Species:
Dog
By:
Paul
Posted: 07/04/2024
1

Never use this insurance, it is a total scam, please share this with any pet owner. They charge a premium (£50 for 1 cat per month) then when you make a claim they do everything they can to not pay out. They don't have contracts with vets so they pay...

Breed

Moggie

Species:
Cat