With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
Grace Davies
Posted: 15/10/2021
1

I am very disappointed by the way I have been treat by claiming my money back on a claim vet fees ..
I paid 115 pounds access thay owe me 80 pounds back ,I have been waiting 16 days phoned them four times in the last week ..the answer thay gave me was my...

Breed

German Shepherd

Species:
Dog
Insurer: Animal Friends
By:
Russ
Posted: 14/10/2021

Recommended
by reviewer

5

Very reasonable premiums.
Great communication and when we unfortunately had to claim it was absolutely effortless. Made a frightening and traumatic experience much more bearable. Thank you so much for an exceptional service.

Breed

Mixed Breed

Species:
Dog
By:
Lisa Pitchford
Posted: 11/10/2021
1

I took out pet insurance for my dog who, at the time was going through a phantom pregnancy. This led to a lump by one of her teats. The vet said it was probably to do with phantom pregnancy. It was only after I'd taken out the insurance and me paying...

Breed

Mixed Breed

Species:
Dog
1

Awful. Website states 10 days fir claim to be assessed.. it took 60…

Declined came due a technical policy wording.. I contacted admiral prior to carrying on treatment that I the condition was covered and she said yes.. when claim actually went in got...

Breed

Cavalier King Charles Spaniel

Species:
Dog
By:
Mark Adams
Posted: 04/10/2021
1

Have been with Sainsbury’s for 9 years. Luckily for me and then my boy was never ill. 
Well he died suddenly at the age of 9 years 3 months. Couldn’t get any financial help with cremation or vets due to him being over 9. 
Told them he had gone and...

Breed

Dogue De Bordeaux

Species:
Dog
Insurer: Animal Friends
By:
Mrs Jacqueline Young-Kerr
Posted: 29/09/2021
1

My dog was insured only by animal friends. He recently had a procedure for £950. Animal Friends maintained it was an on going condition (he had his eye removed, one eye had blown). He'd had dry eyes but never a blown eye? Sadly he subsequently died....

Breed

Mixed Breed

Species:
Dog