You never know how good an insurance company is until you need to make a claim. I paid my £600+ vet bill at the beginning of this month. Claim was sent by my vet practice on 10th Jan and was only queried by them yesterday. I am told that they will pay up...

Our Collie was in for dental treatment at a cost of £288. For the sake of not even 3 weeks difference in her yearly checkup which included checking her teeth the claim was refused. Our 4yr old Collie has never missed a yearly checkup and this is the...

With Tesco pet insurance for years when Bailey got to 9yrs his premium went up £100 per year and excess to £120 although we never claimed. This year 2020 it again went up so I called to be told it’s not regulated and they can charge what they want. It was...

I have been with Animal Friends for 10 years and was very pleased at the start but they have gone downhill. I have had need to contact them twice in the last 12 months and both times have been disappointing. My dog, who I have been paying them for 10...

Excellent service

After paying £6000+ in to TESCO pet insurance for over 10 years and never claimed once, when my dog became ill, and had to have an operation but sadly passed away the £1500 spent on her treatments was dismissed by one letter saying she wasn’t covered...

We went to feed our horse as normal on a Sunday night and noticed immediately hes was in pain with Colic. Emergency Vet called out and treated him. Several hours later called the vet again as he was prone on the ground and suffering from excruciating...

The terms and conditions are loaded with ways to reduce payouts. Unfortunately we had a couple of claims recently and it was one thing after another. My boy has only ever been insured with the Kennel Club but if the treatment is either side of the policy...

Had my dogs with Tesco Pet Insurance for a few years and every year it was getting more but this year it went silly put it up to a extra £25 per month when tang to see if we could get a better price they was not interested , took are money for years...

First time dog owner and easy to set up dog insurance for our puppy.