With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

Insurer: Animal Friends
By:
Nuala Staunton
Posted: 23/10/2020
1

This company is the worst insurance company I have ever dealt with in over 30 years. They gave me incorrect information, admitted it and still said they were not financially responsible for the loss of my animal, nor any rewards or posters. In the search...

Breed

Burmese

Species:
Cat
By:
Jane Hughes
Posted: 20/10/2020

Recommended
by reviewer

5

Sadly our little rag doll had dry FIP which is fatal. We took out the policy for £5k cover didn’t think we would need that much. Our beloved Elliot was back and forth our local vet and referred to Langford specialist hospital in Bristol. The fees ran up...

Breed

Ragdoll

Species:
Cat
Insurer: Animal Friends
By:
carolyn
Posted: 19/10/2020
1

I rang to canx the insurance 3 days after they had taken the payment as my dog had passed away - they don't pro rota the refund - just keep it. Any other Company - if you canx and you've just made a payment - they part refund you. They are not bothered...

Breed

Mixed Breed

Species:
Dog
Insurer: Animal Friends
By:
Sarah Parish
Posted: 14/10/2020
1

I was nearing the end of my years insurance with Animal Friends- having made no claims. My 9 YO Cocker Spaniel developed an ear infection in May 2020 which proved to be very resistant to any antibiotic. He had 2 ear swabs at £190 each which identified the...

Breed

Mixed Breed

Species:
Dog