With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

Insurer: Vetsure
By:
Adela
Posted: 15/11/2019

Recommended
by reviewer

5

Vetsure are amazing! We recently got our dog in to UK from Romania, and we delayed setting up insurance until about 6 months later and we did it only because my friend insisted. Well we made the best decision as only 1 month later our dog had ACL injury...

Breed

Siberian Husky

Species:
Dog
By:
Sarah Griffiths
Posted: 13/11/2019
1

Whole company a complete joke, customer service were very poor from being given false information to being blantaly lied to, no calls returned as promised not even by 'managers' and then gave the poorest and unjustifiable excuse as why they couldn't pay...

Breed

Chihuahua

Species:
Dog
Insurer: Animal Friends
By:
Alison
Posted: 12/11/2019
2

I am so disgusted with this company. They are very slippery and will try to slap exclusions on your pet so that they can link future illnesses to them and refuse to pay. Every veterinary practice I have dealt with has confirmed my experience - they...

Breed

Mixed Breed

Species:
Dog
Insurer: Vetsure
By:
Wendy Ford
Posted: 09/11/2019

Recommended
by reviewer

5

Vetsure policy has covered a range of conditions suffered by our Yorkie. Their customer service staff are always extremely helpful and they make claiming so easy. Very convenient that claims can be made via the veterinary surgery, so no lengthy forms to...

Breed

Yorkshire Terrier

Species:
Dog
By:
Sarah Gunston
Posted: 05/11/2019

Recommended
by reviewer

5

I have not had to process a claim, but every query I have called with the team have been incredibly helpful and helped me resolve it quickly and stress free!

Breed

Labrador Retriever

Species:
Dog