With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

Insurer: Animal Friends
By:
Natalie Sullivan
Posted: 24/05/2019
1

My dog went under a serious operation a week ago, to have a large lump removed, we rang up customer service and the lady was completely rude and unhelpful, therefore we cancelled our policy with immediate effect,having being with them for years. I do not...

Breed

Jack Russell Terrier

Species:
Dog
Insurer: Tesco Bank
By:
KMitchell
Posted: 21/05/2019

Recommended
by reviewer

5

I have nothing but praise for Tesco Bank Pet Insurance. When my renewal premium was raised in April for my elderly cat, I decided to leave Tesco and look for a cheaper option, as my pet had no pre-existing conditions and I thought I could find cover...

Breed

Moggie

Species:
Cat
Insurer: Tesco Bank
By:
Lynne Colwill
Posted: 21/05/2019
1

I have paid for the insurance that covers vet fees for 7500 for each new illness....been with them since colin was 8 weeks old ....2 years ago he was diagnosed with serious heart condition and the premium has gone up 40 pounds per month !!!! Total farce...

Breed

Labrador Retriever

Species:
Dog
Insurer: Animal Friends
By:
angela aldridge
Posted: 20/05/2019
1

I didn’t want to give any stars !!! After the pain of losing my cat Bailey. I am still fighting with the full support of my vets to get my claim paid out . If you’re a pet lover do not use this so called company

Breed

Moggie

Species:
Cat
Insurer: Tesco Bank
By:
Jacqueline Ogle
Posted: 19/05/2019
1

I have held a policy with Tesco pet insurance for years now..and its like everthing else...you find out how good these policies are when you to come to claim!! Because I have made a recent claim...for our beloved dog...they have doubled the cost from £71...

Breed

Mixed Breed

Species:
Dog
Insurer: Marks & Spencer
By:
Mary Cathell
Posted: 19/05/2019
1

Have been with M&S for many years and not had a problem until recently.

My insurance has now went from £70+ a month to £125 a month!! When questioned I was told because I made a claim and also my dogs age but I pointed out that it was now all under...

Breed

Labrador Retriever

Species:
Dog
Insurer: More Th>n
By:
Liz
Posted: 13/05/2019

Recommended
by reviewer

4

I have been with MoreThan for 8 years. My dogs are now 11 and the premium for one of them is now £2050 a year (for an annual policy limit on vet fees of £3000). I am thinking of discontinuing cover with premium at this level. Looking at other sites, I...

Breed

Mixed Breed

Species:
Dog
By:
Jenny Thorncroft
Posted: 11/05/2019

Recommended
by reviewer

5

Our last cat sadly passed away and LTPC were very nice, returned my emails very quickly and sympathetically. Our new cats are now covered with them along with our dog.

Breed

Domestic Shorthair

Species:
Cat
Insurer: Tesco Bank
By:
alec pink
Posted: 11/05/2019
5

we took out pet insurance for max in october 2018 - in february 2019 he became very ill so quickly, (vomiting etc). Despite two operations in as many days and much care and love from the vets we were forced to put him to sleep 5 days later. he had...

Breed

Labrador Retriever

Species:
Dog