With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

Insurer: More Th>n
By:
Sophia
Posted: 20/03/2019
1

Pet insurance held for 5 years- never claimed he developed a small infection in the skin between his eye and mouth turned out he bit a stick AS DOGS DO FUNNILY ENOUGH!!!!!!! and a bit of the wood got stuck in a back tooth which caused the infection not in...

Breed

Mixed Breed

Species:
Dog
By:
Dr Caroline Clark
Posted: 19/03/2019
1

This company has no interest in following its own Ts&Cs let alone settling a claim. Received a letter saying they needed a medical history from a previous vet, the letter stated that within 8-10 working days they would either settle the claim, or send a...

Breed

Weimaraner

Species:
Dog
Insurer: Tesco Bank
By:
Keith Manger
Posted: 18/03/2019
1

Dont do it. Made a claim last year for my boxer, who it turns out, has skin allergies. After being with them for 11 years all of a sudden my monthly payments have increased from £591 to £996. Surely you insure your pet to cover these things. What about...

Breed

Boxer

Species:
Dog
By:
Richard
Posted: 14/03/2019
1

Our pet insurance policy expired on "12/3/19".
Our cat was ill on this day and required treatment.
John Lewis response ...... "We cover up until the 12th (ie the policy actually runs until the 11th).

Typical insurance company squirming to avoid paying...

Breed

Mixed Breed

Species:
Cat
Insurer: Tesco Bank
By:
Jane
Posted: 13/03/2019
3

Loyal customer overcharge every year, cancelled this years policy after it doubled Tesco have only refunded original monthly fee - and have ignored four emails questioning the refund total, disgraceful behaviour, will pass the matter on, maybe then I will...

Breed

Mixed Breed

Species:
Cat
Insurer: Sainsburys Bank
By:
Luke
Posted: 13/03/2019

Recommended
by reviewer

5

I took out pet insurance with my puppy at 8 weeks old (stupidly) without reading any comments or reviews as it rewarded nectar points which I collect. Unfortunately at just over a year old my staff swallowed half a tennis ball and had to have immediate...

Breed

Staffordshire Bull Terrier

Species:
Dog
Insurer: Pet Protect
By:
Michele Hancock
Posted: 13/03/2019
1

I have 5 cats and all are insured through Petprotect. I have been with the company for 13 years with very little claims (thankfully) I remember when the company was called Animal care and they did care. The premiums were low and any claims were handled...

Breed

Ragdoll

Species:
Cat
By:
Pauline Wilde
Posted: 12/03/2019

Recommended
by reviewer

5

Website is very easy to use & I did have a question so I rang the office
& spoke to a lady who answered my question ( she was very helpful )

Breed

German Shepherd

Species:
Dog
By:
Margaret Bryson
Posted: 12/03/2019
1

Absolutely disgusted - I received my renewal today premiums increased by 86%. Shocking.
Existing policy excess 140.00.
This is daylight robbery. How can they justify that increase.
Needless to say they have lost another customer

Breed

Mixed Breed

Species:
Dog