With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
Ashleigh Sheldon
Posted: 28/07/2026

Recommended
by reviewer

5

I called up to set up a policy for my Border Collie and across Fox Terrier pup. Kelly was amazing throughout, my phone signal was not great and she was very patient with me. She populated both quotes ensuring I got the exact cover I wanted. Both policies...

Breed

Border Collie

Species:
Dog
By:
Julie Stanier
Posted: 26/07/2026

Recommended
by reviewer

5

I do have two dogs insured with Sainsburys. My youngest dog got badly attacked by another dog. He nearly died and it cost £5,300 to get him well again. Sainsburys paid me back all the money with no fuss.

My second dog was older so after the age of 8 and...

Breed

Mixed Breed

Species:
Dog
Insurer: Napo
By:
Mrs Pamela Grindrod
Posted: 19/07/2026

Recommended
by reviewer

5

Had to put my gorgeous Cocker Spaniel to sleep so young only 6 years old. This Company, sorted my Claim in 2 days. Everybody I spoke to or messaged was so caring. Would definitely Recommend. Thank You Napo and all your Staff, for helping ease my pain.

Breed

Cocker Spaniel

Species:
Dog
By:
Andrew
Posted: 17/07/2026

Recommended
by reviewer

5

Due to a neurological problem creating increasingly serious aggression, we had to have our dog euthanized recently. It was an incredibly hard decision to make and the whole experience left me and my wife in bits. Our vets were wonderful; supportive and...

Breed

Tibetan Terrier

Species:
Dog
By:
David Humphreys
Posted: 26/06/2026

Recommended
by reviewer

5

I have just lost my best friend after 9 fantastic years.
I am insured through Tesco pet insurance don't look any further if your buying pet insurance their services compassion are second to none I have had pet insurance with two other companies in the...

Breed

Staffordshire Bull Terrier

Species:
Dog
By:
Louise
Posted: 13/05/2026

Recommended
by reviewer

5

Our dog recently had a problem with his back end. Unfortunately, he is terrified of the vets, and so had to be sedated before the vets could examine him and diagnose the problem. He had an infection, which needed antibiotics, but because of the need for...

Breed

Tibetan Terrier

Species:
Dog
By:
Jacqueline Harrison
Posted: 06/05/2026
1

Everything is easy until it comes to them paying out!

I've unfortunately had 2 claims with my dog. It took an age for them to pay the first, and I had to call several times.

The second, they are still stalling by claiming (despite several letters from...

Breed

Mixed Breed

Species:
Dog
By:
Ian Stocker
Posted: 25/04/2026
1

Very bad experience with Tesco Pet Insurance for my adopted ex racing greyhound I’ve had for 6 years now aged 9. For Tesco you can read Sainsbury’s etc, etc, all underwritten and owned by the same mob.
The pet insurance business, as has veterinary...

Breed

Greyhound

Species:
Dog