With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
Fiona Martin
Posted: 17/04/2024
1

I'm not sure how this company has averaged a 4.4 on their reviews! Laughable if you have actually read the reviews. 
This company is so slow on paying claims, that they leave the ordinary person in financial hardship. Vets will not deal with them...

Breed

Mixed Breed

Species:
Cat
Insurer: Animal Friends
By:
CHRIS COPELAND
Posted: 17/04/2024
3

TOTALLY SHOCKED TODAY WITH MY RENEWAL QUOTE FROM ANIMAL FRIENDS , MY ELDERLY DOG ( 12 )HAS ARTHRITUS IN HIS REAR LEGS AS HE HAD BOTH CRUTIATES DONE AT ABOUT 7 YEARS OLD AND HAS BEEN ON MEDS FOR AROUND 4 YEARS AT A COST OF APPROX £300 PER MONTH , OUR...

Breed

English Springer Spaniel

Species:
Dog
By:
Saul G
Posted: 11/04/2024
1

Run, run as fast as you can in the opposite direction. 
We claimed after we had noticed an open wound on our cats chest. 
Tesco claims this is a "pre existing condition" because a lump had been noticed in the same rough area years ago, and was being...

Breed

Mixed Breed

Species:
Cat
By:
Paul
Posted: 07/04/2024
1

Never use this insurance, it is a total scam, please share this with any pet owner. They charge a premium (£50 for 1 cat per month) then when you make a claim they do everything they can to not pay out. They don't have contracts with vets so they pay...

Breed

Moggie

Species:
Cat
By:
Denisa
Posted: 28/03/2024

Recommended
by reviewer

5

Absolutely fantastic support. Our dog suffered with skeletal system all his live. All medications, X rays, MRI, hydrotherapy has been covered by insurance. We have had Premium Cover level option up to £7,500. Definitely worth it if you have large breed.

Breed

Belgian Shepherd

Species:
Dog