Dog had ear infection, claimwas just over 300 quid so not loads but refused to pay, absolute scum bags check out reviews looks like it's a common practice, hate insurance companies they should be investigated. Avoid these at all costs they will find a way...

We insured our Frenchie with Tesco in May 2017 at a very reasonable rate. We then moved house in September that year. I contacted them over the phone to update our address details. Almost two years have gone by and we just realised that we've never had...

Easy to use website one of the only company's who would insure my breed

my insurance went from £35 to £58 a month last year and when i queried it they said it was due to his age. (5)
this year my policy has risen to £112 a month. how can they warrant the policy doubling each year.

I was very pleased with the service I received. Very polite, helpful staff. My paperwork arrived promptly. Pleasant overall experience.

My renewal quote was 50% more than last year. When I queried this I was told it was because my older dog was now 8 and because she had a Cancerous tumour removed within the last 12 months. Now I understand the tumour issue but not the ride in insurance...

On taking over ownership from my daughter I was having difficulty finding a new insurer for Ralph a jackawawa because he had a pre existing condition, even though he had the diagnosis at the present time he doesnt need any treatment, just routine vet...

Reliable and honest; always willing to go the extra mile to help out the customer.

Sadly, this insurance is not worth the paper it's written on. I never put in any claims for the 'small' stuff and after 6 years had one incident whereby my pet had a cancerous growth removed. I paid fees that substantially increased year after year and...

My pet insurance for a 4 year old dog in which I had never made a claim went from £321 to £496 !!!
Spoke with complaint department who could not care less and basically admitted my dog was a liability and this reflected in my policy renewal, steer well...