With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
Karen Hardwick
Posted: 30/06/2022
1

Just had my renewal through for my Boxer who is 4 & a half - £115 per month for £7000 cover. 
I have had 2 small claims under£100 in the 4 years I’ve been with them & it was £38 the first year going up & up, this year was £85 
Rang call centre...

Breed

Mixed Breed

Species:
Dog
By:
Jacqueline
Posted: 25/06/2022
1

Buyer beware. This Pet insurance is not what it seems. It seems like they offer a lot in cover, access to a online vet and rewards. But as soon as your a customer this is not the case.

Once you make a first real claim this is when you realise that the...

Breed

Chinchilla

Species:
Cat
Insurer: Animal Friends
By:
Catriona Henderson
Posted: 22/06/2022

Recommended
by reviewer

5

I have 2 Shih tzu had a look around market then friend recommended animal friends l. I took out the policy’s great value for money staff very informative and polite sadly one had an accident nothing too bad but could have been costly animal friendly dealt...

Breed

Shih Tzu

Species:
Dog
Insurer: Animal Friends
By:
Donald Stewart
Posted: 22/06/2022

Recommended
by reviewer

5

Very helpful on the initial phone call
The vet sent the invoice via pawtal
It was paid straight away no hassle

Breed

Border Terrier

Species:
Dog
By:
Joanna Nixon
Posted: 21/06/2022
1

Really poor communication and having confirmed my dog was insured (I was sent insurance documents) I received a letter 1.5 months later to advise that he couldn’t be insured with them and it had taken them that long to let me know! The vet advised that...

Breed

West Highland White Terrier

Species:
Dog
Insurer: Pet Protect
By:
Mrs Caroline James
Posted: 17/06/2022
1

Unfortunately in the last year I have been forced to make several claims as my dog has lymphoma. After being with pet protect for over 17 years im appalled at the treatment that I am now receiving. On every claim form that comes back from them it says vet...

Breed

Border Terrier

Species:
Dog