With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
Kevin Giles
Posted: 10/08/2020
1

I've made about a dozen phone calls to Tesco Pet Insurance regarding slow/no progress with my claim. They have taken £70 a month for 9 years of me but when I need them they don't pay out. Phone call after phone call and promises to phone me back have come...

Breed

Border Collie

Species:
Dog
By:
Kay Munro
Posted: 07/08/2020

Recommended
by reviewer

5

My Scottie was diagnosed with Addison’s disease, a lifelong condition that requires daily tablets and a monthly injection. She was hospitalised for several days post diagnosis and required regular blood tests for several months. 
The Kennel Club...

Breed

Scottish Terrier

Species:
Dog
By:
Tracey Walsh
Posted: 07/08/2020
1

After my mother being taken seriously ill in Ireland, I had to fly home at the last minute and had no choice but to put my dog into kennels. After arriving home was informed that my Mother was not going to make it and as a result I had to extend my time...

Breed

Mixed Breed

Species:
Dog
Insurer: Petplan
By:
Mrs Wates
Posted: 06/08/2020
1

Be very careful if you are sent a renewal. A sudden exclusion was applied to mine. 

Myself and my vet could not understand it, other than PetPlan trying to save on costs of people making claims perhaps? My vet was so adamant that they submitted a full...

Breed

Mixed Breed

Species:
Cat
Insurer: Bought By Many
By:
Julie bodman
Posted: 05/08/2020
1

I took out my dogs policy with this company Bought by many pet insurance 2 years ago when my dog was 3 , he is now 5 years old despite me never making a claim his policy price has increased every year , his insurance renewal Is due this month , I have...

Breed

Rottweiler

Species:
Dog
By:
Suzanne freeston
Posted: 04/08/2020
1

Agree with past reviews that premiums have increased through the roof since I took out policy 5 years ago. I had never made a claim until this year. After waiting for 20 days, which they advise on their website I phoned to chase up claim. Had to hold for...

Breed

Border Terrier

Species:
Dog
By:
stephanie
Posted: 04/08/2020
1

cancelled my policy as it has doubled and they took the payment out anyway . Phne them and they say 3/ 5 day and will be in your account after 7 i phone back and now they are saying another 7/14 days .why in this day and age should anybody have to wait 3...

Breed

Labradoodle

Species:
Dog
By:
Fiona Price
Posted: 31/07/2020
1

Still ongoing trying to resolve and claim back monies for ongoing condition. Poor communication and no explanation for actions taken by Tesco. I have to ask the vets for updates on my claims, how bad is that?

I wish I had known about this site before...

Breed

Staffordshire Terrier

Species:
Dog
By:
Ruth Hart
Posted: 31/07/2020

Recommended
by reviewer

5

I cannot praise this company enough simple claims system. Very quick replies. Customer service was outstanding genuine helpful and sympathetic people. Top marks x

Breed

Moggie

Species:
Cat
Insurer: Pet Protect
By:
Wendy Allen
Posted: 31/07/2020

Recommended
by reviewer

5

Couldn’t recommend pet protect enough. Received money within a week of sending my claim form.
Very easy and quick service

Breed

Cockapoo

Species:
Dog