This company is the worst insurance company I have ever dealt with in over 30 years. They gave me incorrect information, admitted it and still said they were not financially responsible for the loss of my animal, nor any rewards or posters. In the search...

First time getting pet insurance but found price was competitive & also easy to set up.

Excellent

Straightforward and easy to get insurance. Very competitive price and easy to compare different policies.

Sadly our little rag doll had dry FIP which is fatal. We took out the policy for £5k cover didn’t think we would need that much. Our beloved Elliot was back and forth our local vet and referred to Langford specialist hospital in Bristol. The fees ran up...

I rang to canx the insurance 3 days after they had taken the payment as my dog had passed away - they don't pro rota the refund - just keep it. Any other Company - if you canx and you've just made a payment - they part refund you. They are not bothered...

Great price & great cover

I had to use them for £600+ and had no problems at all claiming, speaking to customer service or receiving my claim.

I would not recommend this company to my enemies.

I was nearing the end of my years insurance with Animal Friends- having made no claims. My 9 YO Cocker Spaniel developed an ear infection in May 2020 which proved to be very resistant to any antibiotic. He had 2 ear swabs at £190 each which identified the...