Pet insurance held for 5 years- never claimed he developed a small infection in the skin between his eye and mouth turned out he bit a stick AS DOGS DO FUNNILY ENOUGH!!!!!!! and a bit of the wood got stuck in a back tooth which caused the infection not in...

This company has no interest in following its own Ts&Cs let alone settling a claim. Received a letter saying they needed a medical history from a previous vet, the letter stated that within 8-10 working days they would either settle the claim, or send a...

Dont do it. Made a claim last year for my boxer, who it turns out, has skin allergies. After being with them for 11 years all of a sudden my monthly payments have increased from £591 to £996. Surely you insure your pet to cover these things. What about...

Our pet insurance policy expired on "12/3/19".
Our cat was ill on this day and required treatment.
John Lewis response ...... "We cover up until the 12th (ie the policy actually runs until the 11th).

Typical insurance company squirming to avoid paying...

Loyal customer overcharge every year, cancelled this years policy after it doubled Tesco have only refunded original monthly fee - and have ignored four emails questioning the refund total, disgraceful behaviour, will pass the matter on, maybe then I will...

I took out pet insurance with my puppy at 8 weeks old (stupidly) without reading any comments or reviews as it rewarded nectar points which I collect. Unfortunately at just over a year old my staff swallowed half a tennis ball and had to have immediate...

I have 5 cats and all are insured through Petprotect. I have been with the company for 13 years with very little claims (thankfully) I remember when the company was called Animal care and they did care. The premiums were low and any claims were handled...

Website is very easy to use & I did have a question so I rang the office
& spoke to a lady who answered my question ( she was very helpful )

Absolutely disgusted - I received my renewal today premiums increased by 86%. Shocking.
Existing policy excess 140.00.
This is daylight robbery. How can they justify that increase.
Needless to say they have lost another customer

Only just taken out this policy, I'm very impressed at the moment ,with service and easy to understand policy's that give a great amount of cover for a reasonable cost.
The proof is in when you make a claim .......so we will just have to wait and see on...