Big Scammers who don't want to pay out. They are slow and difficult and find every excuse not to pay out. The breeding cover is a scam. Paying £100 every month and they refused to payout for a newborn puppy that was hospitalised and passed away. £1000 can...

Do not use these. Our chihuahua was PTS last week. I spoke to an agent who told me to put a claim in for her cremation. However, when speaking with an agent today she said that that came under the vets euthanasia bill which they are using. Despite being...

Compassionate and caring company, providing quick communication and very fair claims process. Highly recommend them.

Very delayed and unorganised group of insurance, leaving me with anxiety and stress.
Waited for a while. barrier of communication; no support and no advice, just no care or help. I would not recommend.

I moved my insurance policy to Admiral following a cold email advert. It all looked good: improved cover and 33% cheaper than my old company.
I made a claim two months after changing and received the shortest of replies, in quick-time. My claim had been...

A 30% increase at renewal. They state my last claim was less than 12 months ago but that's when they paid it- leaving our independent vets out of pocket for over 6 months. The claim was actually in June but they're saying it was October. Poor service, and...

I've been with admiral for a couple of years and never needed to use the insurance. This year I needed to claim for my cat. It's always worrying making a claim but this was so easy. The customer service lady was lovely and the team went direct to the vets...

I have very happily used Agria Pet insurance for some years, and would have no hesitation in recommending the company in almost all aspects, but was horrified to receive the renewal insurance for my dog, who is eight years old. To keep the cost down, I...

I've now had to arrange a complaint with the financial ombudsman as they are incapable of keeping their word description prior assurances and will do anything to avoid paying claims that are valid staff are rude and disrespectful

I called up to set up a policy for my Border Collie and across Fox Terrier pup. Kelly was amazing throughout, my phone signal was not great and she was very patient with me. She populated both quotes ensuring I got the exact cover I wanted. Both policies...