Trying to claim on pet Insurance during lockdown - forget it !!!!! Will not answer telephone to claim calls, yet magically when when you select option to cancel your policy someone’s on the line to speak to you in under a minute. When you have pensions...

My Cavalier kc had conjunctivitis last year resulting in a pay out of £50. He is 11 years two months. His renewal premium is now £ 3055.47 or £254.62 per month. He insured for £7k. He has been insured since 13 weeks of age. Disgusting they have had so...

I took out insurance for my (at the time) 6 year old boxer in May 2018 despite no claims in the policy year in May 2019 the policy went up by just under 50 % I was begrudgingly forced to reduce the level of cover , we've just had the renewal for this year...

I think a big worry for pet owners ,when purchasing pet insurance ,is that you will actually be able to successfully make a claim and that this process will not be a difficult one . I saw Agria advertised at my vets so gave them a go. Sadly the only...

We were paying insurance for premier cover for both our westies aged 8 at the time of the claim. Despite the vet's statements supporting our case, they declined to pay anything when one of our westies was unwell. Not only that but they didn't even...

By far the worst company I have ever had to deal with. Refused to pay out on a claim and used every thing they could to try and get out of it. They stated that the condition was ore existing and even after we provided a letter from our vet to prove it...

Just recently had Tula diagnosed with a tumour and the advisor was very helpful and sympathetic, really assured me it would be covered by the insurance, can't recommend them enough.

Perfect service no issues at all. Quick and efficient

From start to finish Vetsure have been a good company to deal with , this is most important because emotion is always with the owner of the sick pet & they are always kind & friendly in the customer service dept. The payment comes through as soon as...

Making the claim through the Vets was so easy
Takes all the stress away while you pet isn’t well