Handled claims OK but premium became too expensive


Had Tesco insurance from the time we had dog as a puppy. At age 5 he had a mast cell tumour on the top of his head which required removal - this was quite an extensive operation. About a year later he was limping and (wrongly) diagnosed with arthritis but it was only a sprain. Had no problem at all with acceptance and administration of the claims. When he became 7 the premium was doubled without explanation so cancelled it - I could understand the increase in the premium as there had been 2 significant claims and chances were the claims were going to become more frequent as the dog got older.


Large Mixed Breed (60+ lbs)


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Posted: 05/12/2016

This happened to me with More Than! It's a disgrace. They just want to get rid of you when you start claiming.