You never know how good an insurance company is until you need to make a claim. I paid my £600+ vet bill at the beginning of this month. Claim was sent by my vet practice on 10th Jan and was only queried by them yesterday. I am told that they will pay up...

Our Collie was in for dental treatment at a cost of £288. For the sake of not even 3 weeks difference in her yearly checkup which included checking her teeth the claim was refused. Our 4yr old Collie has never missed a yearly checkup and this is the...

With Tesco pet insurance for years when Bailey got to 9yrs his premium went up £100 per year and excess to £120 although we never claimed. This year 2020 it again went up so I called to be told it’s not regulated and they can charge what they want. It was...

I have been with Animal Friends for 10 years and was very pleased at the start but they have gone downhill. I have had need to contact them twice in the last 12 months and both times have been disappointing. My dog, who I have been paying them for 10...

Excellent service

After paying £6000+ in to TESCO pet insurance for over 10 years and never claimed once, when my dog became ill, and had to have an operation but sadly passed away the £1500 spent on her treatments was dismissed by one letter saying she wasn’t covered...