cancelled my policy as it has doubled and they took the payment out anyway . Phne them and they say 3/ 5 day and will be in your account after 7 i phone back and now they are saying another 7/14 days .why in this day and age should anybody have to wait 3...

Still ongoing trying to resolve and claim back monies for ongoing condition. Poor communication and no explanation for actions taken by Tesco. I have to ask the vets for updates on my claims, how bad is that?

I wish I had known about this site before...

I cannot praise this company enough simple claims system. Very quick replies. Customer service was outstanding genuine helpful and sympathetic people. Top marks x

Couldn’t recommend pet protect enough. Received money within a week of sending my claim form.
Very easy and quick service

I didn't expect my claim to be processed as easily as it was during lockdown. My dog is still having continued treatment, so lets hope they keep up the good work

The contact for the claim with the company was largely through the online chat service due to covid19. We submitted details but then after claim was approved we were told the bank details were incorrect. So we submitted them again, waited a week, no...