Dishonest insurance company , keep changing their policy or refusing to honour what's in print .unhelpful and as a customer for about 17 years I'm so disappointed in your promises on paper as well as constant monthly fee increase .you never used to be...

yet again received excellent service from Animal Friends for Rosie's on going treatment. The claims process couldn't be easier and is hassle free

The insurance is very expensive, so I expected no problems. However, unfortunately, my dog was unwell over the course of my renewal. To my surprise, this means that the excess is applied twice for the continuous treatment of the same condition. This is...

6 weeks ago my 2 Labradors needed surgery from 2 totally different incidents. Both vet's bills ran to well over £5k. The Kennel Club, or to be more accurate, Agria Pet Insurance, were completely professional and sorted the payment out directly with the...

We have a dog just under 2 years who has elbow dysplasia. We have taken her to hydrotherapy as recommended by vet. Submitted claim several weeks ago as after 10 session we could claim apparently, and still getting same note back they are waiting for...

Absolutely awful 😖 I have had nothing but problems with Sainsbury Insurance. Be aware the part where the policy states pays out the purchase price for death from Acident or illness this only applies if your dog is under 9 years and in some breeds 5 years...