I have claimed ×2 in 12 months. 1st foot, toe infection 1300 was paid, 2nd elbow coronoid disease cost £4000+
I have to pay £1300 as my policy cover up to £4000. Just received email and all is sorted. I can't complain at all.

In purchasing what I thought was a high cover pet insurance, I assumed it would cover the bulk of any potential claims, less any excess, however this wasn’t the case when our much loved 7yr old beagle was diagnosed with cancer and sadly lost his life, The...

Helpful and polite when I rang to change policy.
Can't knock them.

Signed up to Pet Plan as my last dog passed away in 2022 with a tumour in her foot, and after several thousands of pounds she passed away but I knew she was old so I was at peace with this.
After getting another dog shortly after I decided to take out...

I sadly lost my beautiful boy unexpectedly. I called Animal Friends to request a bereavement claims form. After it failed to arrive, I made contact a second time, this lady had no compassion at my loss and informed me they had failed to send the claims...

Having to pay a premium even after my dog passed away. All they want is money. Don't use them.