I've always found Sainsbury's pet insurance customer service staff very helpful & polite. My cat Paul was very ill & was put to sleep last week. Yesterday I received a really lovely sympathy card from them which was so touching. I will use them again...

I have just made my second claim for TPLO surgery. On both occasions payout was very efficient. This time was just over two weeks.

Well I just want to say how fantastic Tesco pet insurance has been and how much they have really looked after me and my pet of course.. they have been so helpful, kind and understanding. I can't get over the customer service I have received throughout the...

Terrible experience trying to get a claim pre-authorised.
My vet provided history & Tesco have misinterpreted the information to reject a claim & add exclusions to the policy.
My vets records stated 'Teeth good with minimal gingivitis' and Tesco has...

My 12 yr old dog was very ill. Contacted Waggel vet online who tried to diagnose and then told me to take her to my vet which I did. They sent her straight to emergency vet for surgery. She is recovering well, however it cost me nearly £4000. I put in a...

Fantastic insurenace company until you claim, the process should be quick we tought, our dog began to be ill on the 13th January, our vets started the claim, our dog became worse with variuos illnesss and a few week later after hospital admission, then...