Had valid claim rejected by Animal Friends Insurance- so upsetting dont know how I am going to afford treatment for my dog now. They use any excuse they can to not pay out valid claims. Please avoid them!!!!

we took our cat for his six monthly checkup and the vet recommended an operation on his teeth, all done paid the vet no problems, put a claim in for the bill minus excess, it has been nothing but an absolute farce, we asked for a claim form to be sent to...

Have a Jack a poo and took out John Lewes Dog insurance when he was 10 weeks old. Paid Premium for one year. On renewal premium went up as expected even though no claims were made. On renewal I phoned up to say that Dog had now been nuetered and they...

Took out insurance with them last August costing me £60 per month as my dog is over 10. Made my first claim on the 1st April and they are refusing to pay as they say its an existing condition...its not. She had an ear infection in May '17 and this new...

I am a new customer it seems a very efficient when I have spoken on the phone very helpful and friendly service

Took my dog for yearly vaccination whilst there said she’s trod on something can u have a look at her paw gave me some cream it was a bit red it’s then fine .
I move house 10 months later after this incident she starts scratching till she bleeds all...