I have put two claims in and on both occasions the service was efficient and easy making your experience with no stress highly recommend

I had to euthanize my dog of 15 years and was told I could not make a claim as she had died of old age. She was old yes but come on no compassion. Happy to take my money for a number of years even though you knew her age. Disgusted,

After several months of treatment with antibiotics for a bacterial infection our vet advised surgery to remedy the problem. After surgery our vet very kindly submitted our claim form for the full cost of treatment which was £446.48. I understood that my...

I'm chasing a claim I submitted 7 weeks ago online. I received an email confirming they'd received it but it hasn't been paid. Email to chase up via portal received no response. 2 phone calls with 2 different so-called advisers immensely frustrating. Both...

This is a shambles of an insurance company. I'm in desperate need to speak to a human to find out if my cat will be covered for overnight hospital stay and there NO WAY of speaking to a HUMAN or any way of getting an immediate response. I had to send...

I write this in Disbelief that after 10 Years of paying in and never making a claim, My very 1st Claim has been declined. We took our Irish setter to the Vets to have a look at his Eye and give him a check over, They gave us some drops for his eye, and...