A 30% increase at renewal. They state my last claim was less than 12 months ago but that's when they paid it- leaving our independent vets out of pocket for over 6 months. The claim was actually in June but they're saying it was October. Poor service, and...

I've been with admiral for a couple of years and never needed to use the insurance. This year I needed to claim for my cat. It's always worrying making a claim but this was so easy. The customer service lady was lovely and the team went direct to the vets...

I have very happily used Agria Pet insurance for some years, and would have no hesitation in recommending the company in almost all aspects, but was horrified to receive the renewal insurance for my dog, who is eight years old. To keep the cost down, I...

I've now had to arrange a complaint with the financial ombudsman as they are incapable of keeping their word description prior assurances and will do anything to avoid paying claims that are valid staff are rude and disrespectful

I called up to set up a policy for my Border Collie and across Fox Terrier pup. Kelly was amazing throughout, my phone signal was not great and she was very patient with me. She populated both quotes ensuring I got the exact cover I wanted. Both policies...

I do have two dogs insured with Sainsburys. My youngest dog got badly attacked by another dog. He nearly died and it cost £5,300 to get him well again. Sainsburys paid me back all the money with no fuss.

My second dog was older so after the age of 8 and...