Petplan

Ranked

#9
9 of 18 insurers by customers

Read customer reviews for Petplan Pet Insurance offering Lifetime cover and 12 month cover products designed to provide cover for as many conditions as possible. Petplan claim to pay out on 97% of all claims and that 90% of their policy holder renew each year. They can pay vets direct and claim to settle 90% of claims in 5 working days. Petplan support 1,000 animal welfare charities in the UK and have the Petplan Charitable Trust.

Reviews

2.1
  • 152 reviews
  • Excellent
    23%
  • Very Good
    3%
  • Average
    1%
  • Poor
    9%
  • Terrible
    63%
Coverage

Choose between Petplan's Covered for Life (lifetime Cover) policies and their Essential 12 month (Time Limited) cover policy. The Covered for Life policies cover any illness or condition for life, as long as your policy is renewed without a break in cover, and within your policy limits (Pay out limit options available of £12,000, £7,000 or £4,000 for Vet Fees. Other limits apply). The policies also cover for congenital, hereditary and behavioural conditions.

The Essential policy covers any illness or injury for a 12 month period or £3,000, whichever is reached first. After this time, the condition will no longer be covered.

Excess

Variable fixed excess for Lifetime cover plus a 20% co-pay introduced at a dog's 7th, or 10th birthday (breed dependent) and all cat's 10th birthday. Variable fixed excess for the Essential 12 month cover policy and 20% co-pay is introduced at the dog's 5th or 8th birthday (breed dependent) or a cat's 8th Birthday.

Age Limits

From 6 weeks old or 8 weeks old if sold by a licenced breeder.

Waiting Period

Injuries are covered immediately, Illness cover starts 14 days after policy inception. 

Additional Policy Information
Can they pay your vet direct?

Yes.

Please note

Policies are subject to exclusions and conditions so please always consult the insurer's policy documents before you buy. 

Pet Insurance Review compiles the latest Policy information and general company information from each insurers website with the information gathered on the date shown. We make every effort to ensure the information is correct but cannot be held responsible for any inaccuracies.  

Company info

Petplan is the UK's No 1 pet insurer. They offer 3 levels of Covered for Life policy with varying Vet Fee limits and an Essential 12 month policy. They pay 97% of all claims and 90% of claims are paid within 5 working days. Petplan work closly with the veterinary profession and can pay your vet direct.

Petplan Pet Insurance Reviews

1

I signed up with "the Nation's largest pet insurance" company and now 2 1/2 years later I find out they are nothing but a damn joke that I dumped 2k into and they do nothing for you. I was billed twice in March 2021(different amounts) and now with in 10...

Breed

English Springer Spaniel

Species:
Dog
Insurer: Petplan
By:
Graham Leeming
Posted: 06/04/2021
1

I write this in Disbelief that after 10 Years of paying in and never making a claim, My very 1st Claim has been declined. We took our Irish setter to the Vets to have a look at his Eye and give him a check over, They gave us some drops for his eye, and...

Breed

Irish Setter

Species:
Dog
Insurer: Petplan
By:
Lynn
Posted: 18/01/2021
1

Made to pay excess twice for the same lump. Poppy was taken to the vets in November for a lump which I paid the excess, due to my vet having Covid & my husband having a serious accident which as left him paralysed, Poppy’s op did not take place till Jan...

Breed

Boxer

Species:
Dog