With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
Karen
Posted: 11/08/2016
5

Not had to make a claim yet even so the service has been friendly and efficient. I have two dogs insured Jeffery and Stanley with very competitive rates, left my last insurance providers after very disappointing service.

Breed

Toy Mixed Breed (1 - 10 lbs)

Species:
Dog
Insurer: Animal Friends
By:
Nigel Haddow
Posted: 09/08/2016
1

Having had to have our pet Moss put to sleep I cancelled her Pet Insurance with Animal Friends on 3 August 2016. A premium had been taken on 26 July for the next months cover and I phoned on 9 August to enquire if I was due a partial refund. In Sections...

Breed

Border Collie

Species:
Dog
By:
Miss Exasperated
Posted: 08/08/2016
2

Having a claim submitted by my Vets and received by Tesco Insurance during the first few days of July, I chased this up with Tesco over two weeks ago to be told a cheque would be with me the following week. Here I am, seventeen days later still waiting...

Breed

Staffordshire Bull Terrier

Species:
Dog
By:
Jane
Posted: 03/08/2016
5

My dog has just turned 9 and even though we had been with the same insurance company since he was a puppy I had been very disappointed with their service since Ralph had been diagnosed with arthritis, for life they advertise - I think not. Even though...

Breed

Labrador Retriever (Chocolate)

Species:
Dog
Insurer: Petplan
By:
Jason
Posted: 25/07/2016
5

I seriously cannot fault Pet plan at all. The Key thing with this pet insurance is that, at the very beginning you pay the premium and get the 'FIT FOR LIFE' cover. This will cover your pet for life long treatment of the same illness/es.

Breed

Alaskan Malamute

Species:
Dog
Insurer: Vetsure
By:
Loki
Posted: 20/07/2016
5

Our Chocolate Labrador Winston has been with Vetsure for three years and has now been joined by our Pug/Border Terrier Loki.

We have been delighted with the levels of customer service offered by the team at Vetsure. My call to them to add Loki was...

Breed

Pug

Species:
Dog
By:
Ingrid Ellis
Posted: 18/07/2016
2

I was insured with Argos for one year only. Unfortunately I had not spotted the fact that with my particular insurance every condition is only insured for the first year, so in protest I left. The last claim I made was for some £600 and they first paid...

Breed

Domestic Medium Hair

Species:
Cat