My pet insurance was increased by just under 120% from around £165 to £365 A MONTH. 
Given my dog's age and health issues, I expected an increase, but this is just obscene. There was no discussion, just standard patronising letters giving their "reasons...

We joined admiral's top cover policy. Since joining our dog has had a couple of issues. Admiral are incredibly slow. We are still waiting 5 weeks later for a payment made to the emergency vet. They send the same generic emails and call that an update. The...

I was paying £48 a month . I claimed for the first time ever in. 9 years this year and they have send a renewal out. I used to pay £43 a month they now want me to pay £98 . No option now to increase the excess or any other options to bring the price...

They talk about pet portal how good it is. I am 75 with poor eyes, spent 2 hours to register. Could not do it as Tesco hadn't got my email address. This year was 200 pounds more and my dog is 6 1/2 . I will never use your pet insurance again. When...

This was a very straightforward experience, no forms to fill in, just to register and forward a few details. I was very impressed with how Napo have dealt with this in speedy manner. I would definitely recommend them, the best experience I have received...

I changed to Tesco last year. A few months later my cat had a tooth that needed removing - we had regular check ups with the vet so this happened after I had taken out the policy yet they refused to pay and said it was a pre-existing condition. I have to...

I had a renewal n March 2024, as the cost had increased so much I called to query, i was given a discount and advised that i would call back to confirm renewal once i had received the renewal invitation. This is what i did. This renewal my premium has...

They are terrible, useless and liars as all the insurances are, I guess. They have lied to me from the beginning. I have paid 2 months for nothing more then 100€ ,in the end when I send the claim to them with information the always says they do not cover...

My Dalmation broke her spinal cord in a freak accident in the snow in November, finally got paid out end of Feb, they argued it was related to a previous illness, got the wrong dog and breed but argued it anyway, nightmare and looking at previous reviews...

If I could score Zero across the board I would. Tesco Pet Insurance are an absolute joke. They sent me the wrong claim decision for another claimant. They fail to look at the information sent to them. They struggle to find correspondence trails.AVOID...