With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
Mark Mallett
Posted: 12/05/2025
1

Our vet recommended a MRI scan for our Boston terrier, so after talking to Tesco insurance they said our policy would cover the cost . 
We followed all the correct procedures only to be told we was under investigation for fraud . After a complex...

Breed

Boston Terrier

Species:
Dog
Insurer: Cover My Pet
By:
Gail bouskill
Posted: 07/05/2025
1

I award minus 10 stars for awful company. We have had pet insurance with them since early 2023 and this year our dog needed an op for bladder stones, we put in a claim for over £2,000 and every time I spoke to them they said the claim was with the...

Breed

Terrier

Species:
Dog
By:
Paul Watson
Posted: 30/04/2025
1

I took my poorly dog to the vet and he was diagnosed with a bad tooth which was causing a serious problem and it had to be extracted. Phoned Tesco Pet Insurance to ask if it was covered and they said YES. I had the procedure done and 5 teeth were...

Breed

Bichon Frise

Species:
Dog
By:
Sarah Dearlove
Posted: 18/04/2025
1

My vets made a claim for me over a month ago; still no payment! Information wasn’t passed on to the correct department, they emailed me constantly for information when my vets had already provided them with what was needed, etc. etc. Terrible!!!

Breed

Mixed Breed

Species:
Dog
Insurer: Cover My Pet
By:
Greg Campbell
Posted: 10/04/2025
1

Dog developed Addisons. Cover was denied on the basis that FOUR YEARS PREVIOUSLY the vet had said he was overweight and we needed to be able to feel his ribs. Totally unconnected to the actual claim but that one piece of general advice was used to deny...

Breed

Cockapoo

Species:
Dog
By:
I.B
Posted: 10/04/2025
1

The worst insurance company ever. They have had my claim over 5 weeks, all information has been provided and they keep making excuses to delay payment. Communication is incredibly poor, nobody replies to your calls or emails. Would never recommend this...

Breed

Beagle

Species:
Dog