.I have been a faithful loyal customer of animal friends since 2009 when i insured my last dog with them .I have put in a claim this week for my 6 year old dog to have an operation but it has been declined owing to it being dental .I had the top cover...

Good at first but if you claim the price of your premium will rocket up, mine tripled in a year! The company is losing a lot of money and this is being forced onto customers. Its a nightmare to contact anyone and you cant change your payments date. Stay...

I was attracted to Admiral Pet Insurance as the premiums seemed reasonable for a 9 year old dog with no previous medical history and at that age no co-payment was required just a hefty (I thought at the time) £199 excess. My problems started when Molly...

After receiving my renewal quote for my cat, I tried to find out why it had gone up another £5.30 a month. I phoned four times and in total waited 2 hours for someone to answer. In the end I sent a letter canceling my insurance..

A prime example of when you actually need to call on your insurance. 5 year old cat was under the weather. Trip to the vet and it turned out he had a life threatening condition. He was hospitalised & treated and died the following day.... after...

Hi there. I’m a very unhappy customer, who has used Many Pets since you were called Bought by Many. I have spent 10 years insuring my two Great Danes with them. Having just lost one beloved dog I am appalled at their exclusions for end of life care and...

Avoid at all cost otherwise yo run a serious risk of having claims refused. They will find any reason not to pay. Staff very unhelpful and ill informed.

I had to make a claim after my dog was bitten badly by another dog. He had to have two surgeries which were paid out for (although it took a while). After the surgeries he needed regular dressing changes ( 3 times a week) I got this added to the claim. It...

I recently started using Pets at Home and was recommended to use Petplan for my pet insurance. Surprisingly, it turned out to be more expensive than the competition, but I decided to give it a try. Unfortunately, when I attempted to make a claim for an...

More than refused to pay out for an operation to have skin tags removed, because of a note on the file stating that my dog had 3 skin tags before the policy started. One got large and infected during the policy cover, I was assured before going ahead it...