TOTALLY SHOCKED TODAY WITH MY RENEWAL QUOTE FROM ANIMAL FRIENDS , MY ELDERLY DOG ( 12 )HAS ARTHRITUS IN HIS REAR LEGS AS HE HAD BOTH CRUTIATES DONE AT ABOUT 7 YEARS OLD AND HAS BEEN ON MEDS FOR AROUND 4 YEARS AT A COST OF APPROX £300 PER MONTH , OUR POLICY ONLY COVER £1000 PER CONDITION PER ANNUM SO AFTER EXCESS AND 20% REDUCTION OF VET FEES CLAIMABLE DUE TO HIS AGE WE ONLY GET ABOUT 3.5 MONTHS AND FOOT THE REMAINER OURSELVES FOR THE REST OF THE YEAR . THIS YEAR THE POLICY COST HAS GONE UP BY 135% !! . I APPRECIATE WE WERE ABLE TO CLAIM MORE PER YEAR THAN THE COST OF THE POLICY HOWEVER SURELY THESE COMPANIES HAVE TO TAKE THE GOOD WITH THE BAD ,
SOME CUSTOMERS WHO PAY A PREMIUM NEVER MAKE A CLAIM AS DID WE FOR THE FIRST 8 YEARS OF HIS LIFE AND THEY ARE QUITE HAPPY TO TAKE YOUR MONEY THEN WHILST YOURE NOT CLAIMING , IF I WAS A PENSIONER OR NOT ABLE TO WORK THIS WOULD BASICLY BE A DEATH SENTENCE FOR OUR BELOVED PET I FIND IT SHOCKING . I ALSO NOW NOTE THAT AS WE MAKE A MONTHLY CLAIM (WELL FOR 3 MONTHS) OF THE YEAR IF OUR PET DIED SAY AFTER A MONTH FOR WHATEVER REASON WE WOULD NOT BE ABLE TO CANCEL THE POLICY MID TERM AND WOULD BE EXPECTED TO PAY THE FULL YEARS CHARGE .... SCANDALOUS !!