Recommended
by reviewer
With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.
We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider.
Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.
Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations.
We need your review!
We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you!
Pet insurance reviews
Insurance increased by 67% at renewal. When I rang up to query and say I was not renewing, they waited till after they'd closed and cancelled my insurance with immediate effect.
Avoid!
Breed
Mixed Breed
Species:
Cat
Worst insurance company ever. They tell you to put in a claim from the vet. You do and then they deny without giving you a reason. When you call, they tell you it’s because your dog is old. I pay Agria senior for this exact reason and it costs more...
Breed
Mixed Breed
Species:
Dog
I would never recommend many pets to anyone I have put a few claims in for my pets it takes too long for them to process. I have put in a claim on the 14th December still waiting for it to be processed. Every time I put in a claim they request the medical...
Breed
Labrador Retriever
Species:
Dog
Recommended
by reviewer
I must say I was very happy with this insurance. I had lifetime insurance with separate limit per condition per year. My claims were sent through an online portal from the vet. I normally just paid for things myself and got the money back but I know that...
Breed
Maine Coon
Species:
Cat
My dog just turned 3 in October, insurance started for him in Dec 2020. In that time, I've been reasonably happy with them. My dog is quite healthy, for the exception of a bad case of Irritable Bowel Disease that requires medication. Other than that, very...
Breed
Shih Tzu
Species:
Dog
Recommended
by reviewer
This was my first claim and from previous experience with insurance companies, I was expecting a get out clause to avoid paying. I resigned myself to paying the invoice in full, you do initially, then to follow with my claim. I found the staff really...
Breed
Mixed Breed
Species:
Cat
I tried to contact Sainsbury's with a querry. It has taken me an hour to try and find a telephone number to speak to customer service assistant. It has made me so angry that they have made it impossible to talk to anyone that I have decided to cancel my...
Breed
Irish Terrier
Species:
Dog
Made my first 2 claims after close to a year with ManyPets. 8 weeks and no progress with my claim as well as no contact back from the insurers.
Breed
Mixed Breed
Species:
Dog
Stay well clear of Tesco pet insurance. Nasty horrible people. Your policy will be worthless. Absolutely disgusting company.
Breed
Border Collie
Species:
Dog