A prime example of when you actually need to call on your insurance. 5 year old cat was under the weather. Trip to the vet and it turned out he had a life threatening condition. He was hospitalised & treated and died the following day.... after...

Hi there. I’m a very unhappy customer, who has used Many Pets since you were called Bought by Many. I have spent 10 years insuring my two Great Danes with them. Having just lost one beloved dog I am appalled at their exclusions for end of life care and...

Avoid at all cost otherwise yo run a serious risk of having claims refused. They will find any reason not to pay. Staff very unhelpful and ill informed.

I had to make a claim after my dog was bitten badly by another dog. He had to have two surgeries which were paid out for (although it took a while). After the surgeries he needed regular dressing changes ( 3 times a week) I got this added to the claim. It...

I recently started using Pets at Home and was recommended to use Petplan for my pet insurance. Surprisingly, it turned out to be more expensive than the competition, but I decided to give it a try. Unfortunately, when I attempted to make a claim for an...

More than refused to pay out for an operation to have skin tags removed, because of a note on the file stating that my dog had 3 skin tags before the policy started. One got large and infected during the policy cover, I was assured before going ahead it...

i have nothing but praise for the company

Insurance increased by 67% at renewal. When I rang up to query and say I was not renewing, they waited till after they'd closed and cancelled my insurance with immediate effect.
Avoid!

Worst insurance company ever. They tell you to put in a claim from the vet. You do and then they deny without giving you a reason. When you call, they tell you it’s because your dog is old. I pay Agria senior for this exact reason and it costs more...

I would never recommend many pets to anyone I have put a few claims in for my pets it takes too long for them to process. I have put in a claim on the 14th December still waiting for it to be processed. Every time I put in a claim they request the medical...