I have an older pug and should have read the small print more carefully. Unless he has 2 hugely separate claims each year for the maximum (80% of £1000 per claim) I am actually paying more than I can claim! My dog recently collapsed and was diagnosed with...

I have been with this company for a while and my cat (Maggie) fell poorly withought having any health issues in her whole life and within 3 weeks went downhill. She sadly passed away at the end of the 3 weeks… I had a£1500 vet bill which I can barely...

Disgusting company avoid at all cost !!!! My precious CoCo was unable to breathe at 4am called emergency vet who heard the noise she was making breathing rushed her there where she passed away 30 minutes later at cost £600 only to be told by so called...

Our vet recommended a MRI scan for our Boston terrier, so after talking to Tesco insurance they said our policy would cover the cost .
We followed all the correct procedures only to be told we was under investigation for fraud . After a complex interview...

Always had good service from Tesco paid up promptly without quibble for one dog. However periods have more than doubled for both dogs and way above othe quotes - even for dog not claimed for. Shame they a good to deal with.

I award minus 10 stars for awful company. We have had pet insurance with them since early 2023 and this year our dog needed an op for bladder stones, we put in a claim for over £2,000 and every time I spoke to them they said the claim was with the...

I took my poorly dog to the vet and he was diagnosed with a bad tooth which was causing a serious problem and it had to be extracted. Phoned Tesco Pet Insurance to ask if it was covered and they said YES. I had the procedure done and 5 teeth were...

I'm still waiting for my refund since February, customer service is rubbish...

My vets made a claim for me over a month ago; still no payment! Information wasn’t passed on to the correct department, they emailed me constantly for information when my vets had already provided them with what was needed, etc. etc. Terrible!!!

Dog developed Addisons. Cover was denied on the basis that FOUR YEARS PREVIOUSLY the vet had said he was overweight and we needed to be able to feel his ribs. Totally unconnected to the actual claim but that one piece of general advice was used to deny...