I took my poorly dog to the vet and he was diagnosed with a bad tooth which was causing a serious problem and it had to be extracted. Phoned Tesco Pet Insurance to ask if it was covered and they said YES. I had the procedure done and 5 teeth were...

I'm still waiting for my refund since February, customer service is rubbish...

My vets made a claim for me over a month ago; still no payment! Information wasn’t passed on to the correct department, they emailed me constantly for information when my vets had already provided them with what was needed, etc. etc. Terrible!!!

Dog developed Addisons. Cover was denied on the basis that FOUR YEARS PREVIOUSLY the vet had said he was overweight and we needed to be able to feel his ribs. Totally unconnected to the actual claim but that one piece of general advice was used to deny...

The worst insurance company ever. They have had my claim over 5 weeks, all information has been provided and they keep making excuses to delay payment. Communication is incredibly poor, nobody replies to your calls or emails. Would never recommend this...

I was so worried when my baby fur was unwell. We had 5 days of hell going to the vet surgery for blood test and more. That was the first time I was claiming with an insurance and Admiral has been so helpful and easy to deal with !!!! I really don’t...

Don't bother with Sainsbury's Pet Insurance. They do nothing but decline claims and hide behind unfair and discriminatory terms and conditions to avoid payment. Go to a reputable insurer and not one that hides a weak underwritten service behind a trusted...

My pet insurance was increased by just under 120% from around £165 to £365 A MONTH.
Given my dog's age and health issues, I expected an increase, but this is just obscene. There was no discussion, just standard patronising letters giving their "reasons"...

We joined admiral's top cover policy. Since joining our dog has had a couple of issues. Admiral are incredibly slow. We are still waiting 5 weeks later for a payment made to the emergency vet. They send the same generic emails and call that an update. The...

I was paying £48 a month . I claimed for the first time ever in. 9 years this year and they have send a renewal out. I used to pay £43 a month they now want me to pay £98 . No option now to increase the excess or any other options to bring the price...