With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

Insurer: Petplan
By:
Lucy
Posted: 14/02/2015
5

Our puppy managed to get hold of some grapes which are poisonous to dogs.we ran up a vet bill of approximately £800. Our vet liased with Pet Plan directly and settled the bill. We had no hassle or extra stress on top of getting our precious puppy back to...

Species:
Insurer: Vetsure
By:
Rocky
Posted: 13/02/2015
5

I used to insure my dog with a different company and didn't realise that it actually wasn't a good policy until I tried to make a claim and it turned out that each condition was only covered for a year. I then decided to switch to Vetsure and have never...

Species:
Insurer: Petplan
By:
Liz & Garry
Posted: 12/02/2015
5

We have been with Petplan for almost 5 years. Our two German Shepherds have been to the vet many times and we have claimed over £1200 in the past two years. Our oldest is now 10 years old and has many problems needing treatment. We definitely recommend...

Species:
By:
Natalie Boaler
Posted: 09/02/2015
5

Bob took a turn for the worse on Christmas Eve, it turned out that he had swallowed a sock! I blame my husband for leaving them lying around! It was a nightmare the vet bills started climbing to at £1,800 but we ended up paying £3500 for all the treatment...

Species:
Insurer: Animal Friends
By:
arcticrad
Posted: 05/02/2015
1

do not take out a basic policy or prime with these bunch of muppets they dont pay out for growths or tumours, i was prime but it expired to basic news to me and if it was in the medical history for over a year they want pay out either they just try wiggle...

Species:
By:
Emily Love
Posted: 04/02/2015
5

I'm really happy with Lifetime Pet Cover - their staff are friendly and helpful, they answered all my questions and really put my mind at rest. The cover they offer and their service are great. I can't recommend them enough!

Species:
By:
Lucy Odogwu
Posted: 04/02/2015
5

Having finally decided to buy a dog I decided to do some shopping around for a policy that I believe will suit me the best. Not only did I like the life time cover element of the policy, which I think is good value, but the friendly service and advice I...

Species:
Insurer: Petplan
By:
Mrs Cross
Posted: 04/02/2015
1

Petplan refused to pa claim as they had paid out on the same condition before. This was not true, conditions were unrelated. Be very aware if your pet has a problem with an eye or ear or presumably any other part of the body. If the pet has an unrelated...

Species: