With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

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Pet insurance reviews

By:
Hugh Farley
Posted: 24/02/2015
5

I had previously taken cover with other insurance providers, and although we had never claimed the premiums rose year on year. We changed to Vetsmedicover last year after a friend mentioned that she had taken out cover with them. Last month our dog...

Breed

German Shepherd

Species:
Dog
By:
jon harry
Posted: 23/02/2015
1

I have a 12 year old dog and been with this company for the same time he was diagnosed with diabetes a year ago and needs on going treatment my insurance has gone up from £55 per month to £95 per month almost the same amount that we claimed we have no...

Breed

Medium Mixed Breed (31 - 59 lbs)

Species:
Dog
Insurer: Petplan
By:
Sarah Keeley
Posted: 23/02/2015
5

I have 3 horses and 1 dog insured with petplan. As long as vets record injuries in detail I have had no problem whatsoever in making 4 big claims over the past 8 years. Two claims were even on the same leg of the same horse, but different problems. I...

Breed

Golden Retriever

Species:
Dog
By:
Glenn Jones
Posted: 23/02/2015
1

Useless. Dog has been diagnosed with Epilepsy so thats him going to be on medication for life, wont be able to change insurers as it will be an ongoing condition they wont cover.

They are very very slow in any contact e mails we send normally getting on...

Breed

Bullmastiff

Species:
Dog
Insurer: Petplan
By:
Nathan
Posted: 20/02/2015
2

My dog has a skin condition and in the fist year the amount I was claiming each month was more than my premium, so I was chuffed. Next year my premiums have double and I might as well be paying for the treatment myself. Will be cancelling at the end of my...

Breed

Dogue de Bordeaux

Species:
Dog
Insurer: Animal Friends
By:
June D.
Posted: 20/02/2015
1

After 6 years my renewal is up to £172.79 per month from £44.88 a huge hike in one go.
Reason I had too many claims apparently last year and they draw my attention to Section 12 General conditions and claims.
12.1.13 When inviting renewal of this policy...

Breed

Large Mixed Breed (60+ lbs)

Species:
Dog
By:
Andrew Hill
Posted: 19/02/2015
5

I am most impressed with VetsMediCover - recently my Scottish Terrier was extremely poorly and we went through weeks of worry about her - fortunately thanks to VetsMediCover - relevent tests and operations were able to be carried out to get her on the...

Species:
By:
Elisabeth kennedy
Posted: 19/02/2015
1

At present I'm 'dealing ' with claims for my dog Blue who was sadly put to sleep at the end of November. Four claims were submitted, the first in September, the last in December. I feel as if I am fighting a losing battle, with every excuse being fired...

Breed

Medium Mixed Breed (31 - 59 lbs)

Species:
Dog
Insurer: Petplan
By:
Kay
Posted: 17/02/2015
4

Even though the premium is higher than some, they are the best pet insurance company. I had insurance with another company before and they wouldn't cover anything. Nice to have an insurer who pays when you need them.

Breed

Medium Mixed Breed (31 - 59 lbs)

Species:
Dog