With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

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Pet insurance reviews

By:
Joanne
Posted: 29/09/2015
4

Chose this company because of good reviews and after previous company excluded all skin and ear conditions even though there had not been any recurrences for 2 years leaving me with little faith that they would pay on any claim for other ailments in the...

Breed

Medium Mixed Breed (31 - 59 lbs)

Species:
Dog
By:
Amanda Reid
Posted: 28/09/2015
4

As my previous insurer year on year hiked my premium beyond what I could really afford, I felt it time to act!! A friend recommended Lifetime Pet Insurance Company and I have now managed to insure my 9 year old Labrador for £250 less than my previous...

Breed

Labrador Retriever (Chocolate)

Species:
Dog
By:
John
Posted: 26/09/2015
5

Took out dog insurance this year, then read the terrible reviews. I was really sceptical when I had to make a claim. However, no problem whatsoever. Sainsburys kept me in the picture by phone, e-mail and text. Received the cheque very promptly. So my...

Breed

Labradoodle

Species:
Dog
Insurer: Animal Friends
By:
Antony Smith
Posted: 26/09/2015
1

had X-rays and treatment for our dog that highlighted severe arthritis in his front legs. The cost was more than the £500 per condition limit so ewe only claimed for £500, which was rejected as being a pre-existing condition. Spent 6 months "debating"...

Breed

Labrador Retriever

Species:
Dog
By:
Linda
Posted: 25/09/2015
5

I found Lifetime Pet Cover through Google and I am very impressed so far. I had previously been with another insurance company and when their renewal came through it was nigh on double what I am paying through Lifetime Pet Care. My dog is now 12 years old...

Breed

Weimaraner

Species:
Dog
By:
Derek
Posted: 25/09/2015
1

Dear Tesco pet Insurance.
Thank you for raising my Dog's insurance premiums over 100% for no discernible reason other than she is a year older.
You have done me a real favour because Petplan have Insured her for 3 times the cover you gave for exactly £2...

Breed

Collie - Rough

Species:
Dog
Insurer: Petplan
By:
Alice
Posted: 25/09/2015
1

I have had pet insurance with pet plan for over a year now for my cavalier king Charles spaniel. When he was a puppy he had a condition that affected his immune system which showed symptoms on his eyes, instead of looking into what the condition was the...

Breed

Cavalier King Charles Spaniel

Species:
Dog