With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
ADAM FLINT
Posted: 07/10/2015
5

Our G.S.D. was, some eighteen months ago diagnosed with hip Dysplasia and Spondylosis.
We contacted Sainburys to discuss the situation and have had nothing but superb service and support since. All treatments and prescriptions have been paid directly to...

Breed

German Shepherd

Species:
Dog
By:
C Ritchie
Posted: 07/10/2015
4

My dog had eye surgery argos paid out . The procedure was not difficult claiming and they paid out quick. However the next years premium went up by about 25% , otherwise would have stayed with them .

Breed

Lhasa Apso

Species:
Dog
By:
Nina
Posted: 06/10/2015
5

Sadly our dog ruptured her cruciate ligament, but I couldn't be happier with how Tesco handled her case. I only had to phone a couple of times but I didn't have to wait at all, the people I spoke to were very polite, I've only had to fill in one form, the...

Breed

Small Mixed Breed (11 - 30 lbs)

Species:
Dog
By:
Malcolm
Posted: 06/10/2015
5

Alfie our 6 year old Labrador unfortunately had to have crucial ligament surgery 4 years ago. His Lifetime insurance policy renewal premiums have simply got to a level where it was not feasible to continue to insure him with our current insurer....

Breed

Labrador Retriever (Yellow)

Species:
Dog
By:
Karen Palmer
Posted: 05/10/2015
5

After experiencing awful service from another company, I found myself very unhappy with the inner policy's. After loosing one of my dogs and the claim still isn't settled 10 weeks after she died. I was determined not to renew my 2nd dogs policy when it...

Breed

Large Mixed Breed (60+ lbs)

Species:
Dog
Insurer: Animal Friends
By:
Withheld
Posted: 05/10/2015
2

I initially thought Animal Friends were great, they were one of the few insurers who would cover a 16 year old cat that I had adopted from a shelter. Made a couple of claims over 3 years, probably totalling no more than £1200, and the premiums barely...

Breed

Oriental

Species:
Cat
By:
Bonnie
Posted: 05/10/2015
4

As my policy was not getting renewed due to firm not doing pet insurance anymore got offered this one, had a choice of 3 policy payments so took the middle one, £4 more than before but Bonnie is worth it.

Breed

Domestic Short Hair

Species:
Cat
By:
Ms Davis
Posted: 02/10/2015
5

Lots of good reviews online. Louise made the whole process of setting up a policy very easy,she was courteous, polite and extremely helpful. Thank you Louise, please continue with your excellent approach to customers.

Breed

Medium Mixed Breed (31 - 59 lbs)

Species:
Dog
By:
Rachael Hawthorn
Posted: 01/10/2015
4

Not used this company before but after having issues with other companies for my last dog decided to try this one. Seems the policy is what I need for a reasonable price for my new puppy. Although I couldn't specify my pups breed, seemed to be the only...

Breed

Boxer

Species:
Dog