1 They dont like paying for anything- make up excuses of preexisting conditions if the pet has a symptom anywhere close to a previuos illness- AVOID Breed Domestic Short Hair Species: Cat Leave a comment Your name Email Comment From time to time, we would like to send you the latest news and updates from Pet Insurance Review and exclusive offers from our partners. Please sign me up for the Pet Insurance Review newsletter which features the latest news, updates and pet care tips. Please send me special offers from our partners, including natural pet food coupons, pet healthcare discounts and more. So that we can send you information and offers which are tailored to you and your pet, please let us know which type of pet(s) you have: Your pet Cat Dog Equine Other Submit comment Posted: 27/11/2015 By:   My daughter is having a NIGHTMARE with this very problem. Her pug had an altercation with a cat and it scratched his eye surface causing an ulcer 4 years ago. He recently had ingrowing eyelashes which caused another ulcer on his eye and they had to be frozen off and the ulcer treated. Sainsbury's won't pay out because it's an ongoing condition according to them WHAT A LOAD OF S**T! TWO vets have verified this is not the case but they still will not pay out! AVOID AVOID AVOID AVOID AVOID Posted: 08/01/2016 By:   I am fighting with them at present to be paid £640. They said as he was ill after drinking pond water in Jan 2015 they won't pay for his current illness which has nothing to do with the pond water incident. he has been fit an well for 11 months and has no pre-existing illness. I will be taking my complaint to FSA and suggest you do too.