total knee replacementr, 3 days in hospital, 6 weeks at home for rahb and guess what? zero from MoreThan. Classic policy requires min 4 dyas in hospital and does not pay for kennelling during rehab. Let them spend a month with a new knee trying to work...

the lady I spoke to was very patient and helpful, explained everything she could.

Used this company for my 2 dogs lifetime cover from 2011-2015, at which point l was told my spaniels now long term arthritis issue & meds would only be covered up to a total of £2,000 as a gesture of 'goodwill' and not at all after that as their...

If I could rate Animal Friends as no stars I would, I don't think that they even deserve a review but I want people to be aware before insuring their animals with Animal "Friends" what they're getting themselves into. I got my French Bulldog on May 1 2016...

My dog was taken ill shortly before Christmas and unfortunately had to be put to sleep on 26 Dec 17. Having collected all the necessary documentation from the Vet i faxed this to Agria on 4 Jan 17. On 6 Jan 17 I received an e mail from Agria stating that...

Have had my dog insured with them for three years and NO CLAIMS and then this year was hit with a 40% increase in premium because of "other people's claims increasing". When I said I would cancel I was offered a special "deal" - the deal being are you...

Very helpful and all my questions were answered in a satisfactory manner. Paperwork easy to read and understand. Quote very competitive compared to the most popular ones. Everything explained to me down to the smallest details.

An easy to use a webpage with an easy application process.

Not cheap but they seem to get, overall, fairly good reviews for their claims handling and customer service, so I'm giving them a try. Their new policy set up emails and policy confirmation docs arrived swiftly and without drama which was a better...

Firstly, they take forever, and many chasing telephone calls, to settle. Secondly, they do everything they can not to pay, either in full (after excess) or after deducting their own ficticious exclusions NOT in the policy document. Thirdly, there is an...