We had our claim on the 26th October of £2200 and we still have not had our payout and it is now the 4th January!!!

I will update if and when paid out, I have no idea how some people could afford to be without £2200 in there accounts for 2 & half months...

When we needed to claim for our one little kittens injury Vetsure were so clear and precise with instructions on how to go about it. What could have been a really stressful situation was made simple and straightforward. The claim was settled in exactly...

Signing up with Vetsure has been so easy and straight forward, the staff member on the phone made sure to call me at a convenient time for me and talk through everything in as much details as I needed. My two beautiful pups Lucy and Levi are covered and...

Just had our insurance renewal in. It has gone up by £150.00 our Dogue is only 6 and has been to the vets on a number of occasions. He is on medication for Cancer and has an under active thyroid. Surely this does not warrant an increase of this size...

Just had our insurance renewal in. It has gone up by £150.00 our Dogue is only 6 and has been to the vets on a number of occasions. He is on medication for Cancer and has an under active thyroid. Surely this does not warrant an increase of this size...

My dog Poppy has Sick sinus syndrome and requires a pacemaker. She fainted 8 years ago while barking in the snow so they have used this as a reason not to cover the investigations and treatment for the condition which has just appeared this year. She just...

Wouldn't pay out on my pre existing policy I was in between policy renewal when my dog had the accident they said the new policy there is a clause you can't claim for 14 days

My mum recommended me to Vetsure after we had a different pet insurance. When the day came and we had to make a claim the other company were terrible.

Vetsure made the claiming process so easy when we sadly had to claim for our cat last year.

Now we...

As a pet owner for over 20 years I have found this service to be one of the best. I am happy with the insurance cover I have for my new toy poodles and could not be more pleased. They have great customer service and are always happy to help. As of yet I...

As a new customer to 'Lifetime Pet Cover', I found the online process easy and the levels of cover provided to be good. I did the comparison and found the usual suspects charging ridiculous premiums, for considerably less cover.this, by comparison seemed...