I have had my 2 dogs and (now deceased) cats with More Than for many years.
They used to be great but not any more. I moved one of my whippet insurance s in December 2016 to another company as More than upped the cost by 70%.
The new premium for my healthy 8 year old lurcher just increased from £840 in 2016 to £1122,50 for 2017. In 2015 the annual cost was £494. I will not be renewing with More Than. I tried calling them to discuss the whys and wherefores today - after hanging on to the usual 'we will be with you shortly...' I hung up. Tried again later, another 10 minutes - no answer. I recommended More Than to a friend early in 2016 for her teacup Yorkie puppy. 6 months later his testicles had not descended and the vet recommended removing them as he could get health problems and potentially die. The cost was £420 and More would not meet any part of the claim. In small print on page 39 it is excluded. What do they cover - not a lot if they can get away with it.
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Just received ny renewal through and it has increased again from last year 2016 which just below £600.00 l complained then and was told it was due to his age 4 1/2 and that l had made a claim in 2013 - complained and got know where - renewal for this year arrived yesterday and gone up again now to £801.67 they have said they have had increased policy and that l made a claimfor just under £60.00 last year theyntokd me that from taking a policy out this will increase year by year regardless of age or claims l said you did not make that clear when taking the police out but regardless of that based on there yearly increases l would not be able to insure with them
Just received ny renewal through and it has increased again from last year 2016 which just below £600.00 l complained then and was told it was due to his age 4 1/2 and that l had made a claim in 2013 - complained and got know where - renewal for this year arrived yesterday and gone up again now to £801.67 they have said they have had increased policy and that l made a claimfor just under £60.00 last year theyntokd me that from taking a policy out this will increase year by year regardless of age or claims l said you did not make that clear when taking the police out but regardless of that based on there yearly increases l would not be able to insure with them