Recommended
by reviewer
With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.
We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider.
Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.
Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations.
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Pet insurance reviews
Recommended
by reviewer
Agree with the majority of bad reviews - getting E&L to pay out on claims is a nightmare - they take ages. Alway an excuse about 'the backlog' - this 'backlog' appears to have been ongoing for months on end. And there is always a penalty on any further...
Bichon Frise
In November 2016 my Bichon got poked in the eye with something that caused a small ulcer in the centre of his LEFT eye. He had some treatment. A week later he was taken back to the Vet who said it was well on the mend with no problems and no further...
Bichon Frise
Despite having made no claims over the last two years my cover has been hiked by over 100% from £195 in 2015 to £420 in 2017, £35 per month, yet if I buy a new policy online it is only £24 per month. I am told this is an online discount for new customers...
Springer Spaniel
After seeing our pet insurance increase year after year and not making any claims, I thought it was about time for a change. This company ticked all the boxes and the reviews are all good. I hope I never have to make a claim but if I do I will let you...
Labrador Retriever (Chocolate)
I have lived in the USA for the past 7 years and had my pet insured with an excellent company. On my return I researched pet insurance on line and found this company and although I could not get as good cover as before, my dog is now 8 years old, I...
Portuguese Water Dog
I have waited 2 months for a response to my complaint re not paying out for phantom pregnancy medication. They are now putting it under exclusion 1.3.11 Cost of treatment for a behavioural problem and won't pay. What an utter load of crap...
Cocker Spaniel
I was a little taken a back as to how easy and personal the service was. No script read out by a call-centre robot and very quick to sort out. Better still, the only insurance I could find for my 9+yr old dog with previous medical conditions that they...
Medium Mixed Breed (31 - 59 lbs)