With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

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Pet insurance reviews

Insurer: Animal Friends
By:
Julie Jaques
Posted: 17/07/2017
1

It appears we all have the same problem with these cowboys!!
I took my dog for an annual booster and the vet asked (as they always do) how Maddie was doing, I said that she was absolutely fine, slowing down a bit and finding stairs a bit harder but this...

Breed

Vizsla

Species:
Dog
Insurer: Pet Protect
By:
L Roscoe
Posted: 14/07/2017
2

We took out insurance in 2014 for our new pup - at that time it was £18 per month. It has subsequently gone up to £25 in 2015, £35 in 2016 and now £45 per month! In addition, the excess fee has increased from £50 to £95.
He has no existing conditions...

Species:
Insurer: Vetsure
By:
Mrs Major
Posted: 14/07/2017
5

“My husband and I could not praise Vetsure enough. It was seamless, faultless and without question, in such a stressful time. Nothing was difficult and nothing was quibbled about, we are very impressed.
Tilly broke her tibia at five months and had to be...

Breed

Small Mixed Breed (11 - 30 lbs)

Species:
Dog
Insurer: Animal Friends
By:
Mal
Posted: 13/07/2017
1

My dog was really ill with a Pyrometra Uterus infection, we ran up a bill for £1500, stuck the claim in and declined. Evidently it linked to the reproductive system and therefore you can not claim. Its an infection of the Uterus and I know that is part of...

Breed

Springer Spaniel

Species:
Dog
Insurer: Animal Friends
By:
Julia
Posted: 13/07/2017
5

Insured my older dog with them for the last years of his life - unlike many insurance companies they accepted him for cover at the age of (I think) 11 years. Made a few claims with them, including the final one when I lost him last year. With each claim...

Species:
Dog
Insurer: Animal Friends
By:
Linda Roberts
Posted: 13/07/2017
1

Refusing to pay for my dogs treatment as claiming it was an ongoing condition - my dog had never had any treatment for his heart beforehand but 3 yrs before the vet had noted in his annual checkup that he had a slight murmur I'm now left to pay £950 for...

Breed

Cocker Spaniel

Species:
Dog
By:
Sarah Fraser
Posted: 11/07/2017
5

Just got a new puppy. LPC website very easy to navigate, very competitive prices for lifetime, read the reviews and was impressed. Application process was easy and the email confirmation with policy documents came through straight away. Very impressed so...

Breed

Golden Retriever

Species:
Dog
By:
Julie turner
Posted: 11/07/2017
4

I'm new to the company, but they are new so that's not a surprise. I felt it was a fair price , so I hope our relationship is happy and to be honest I hope I never have to claim at all, but if I do I'll let you know how easy it is.

Breed

Bichon Frise

Species:
Dog