With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

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We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

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Pet insurance reviews

Insurer: Animal Friends
By:
Jane
Posted: 25/07/2017
1

Animal friends - warning ........ do not use ......... We had an insurance policy with this company for our pedigree birman cat Max who unfortunately had to be put to sleep last November aged 3 with FIP. I submitted everything from the vet and Animal...

Breed

Birman

Species:
Cat
Insurer: Animal Friends
By:
Dale Coleman
Posted: 25/07/2017
1

They tried to claim that my can had a serious bladder infection because of a behavioural issue and denied the £250 claim.

DO NOT GET THIS INSURANCE.

If you already have then then id advise to change ASAP.

Breed

-- Mixed Breed (weight when full grown) --

Mixed Breed Cat

Species:
Cat
By:
Garry
Posted: 23/07/2017
1

My dog is 3.5 years old, in good health, he has regular check ups at the vets.
Tesco has just sent me my new annual premium and it's doubled!
How the hell can they justify that, scandalous, just like all types of insurance, they take us all for mugs and...

Breed

French Bulldog

Species:
Dog
Insurer: Pet Protect
By:
Jason
Posted: 21/07/2017
1

First year seems a good price. Then year on year the price increase at a ridiculous rate. They claim that it is due to dogs age etc, but a new customer quote for the same animal is 40% cheaper. They know that once you are a customer if you leave then any...

Species:
Insurer: Animal Friends
By:
Jenny
Posted: 20/07/2017
5

I'm very surprised by all these negative reviews. Our rescue Springer had to have a cataract operation at the tender age of 2. He had already lost the sight in one eye and this operation has at least saved some of his sight although he has severe...

Breed

Springer Spaniel

Species:
Dog
By:
Patrick
Posted: 19/07/2017
1

Paid £270. of a £3000.00 bill
Tried to make out the problem was an old injury
Only paid after vet got involved it took 6 months I wouldn't have got anything without vets involvement
Don't know how they came up with the figure of £270
STAY WELL CLEAR...

Breed

Large Mixed Breed (60+ lbs)

Species:
Dog
By:
Alex Lacey
Posted: 18/07/2017
5

My dog required an operation to remove a sock and child's t-shirt that he had swallowed (labradors eat anything!) Before collecting him from the vets, I printed the Tesco claim form and took this with me. The receptionist took the form but said it could...

Breed

Labrador Retriever (Chocolate)

Species:
Dog
By:
Diana Wright
Posted: 18/07/2017
2

I joined Tesco Pet Insurance last year with a premium of £446.56 per year, I had one claim and this July my premium was increased to £786.55 an increase of 76%. I phoned up to ask why and was basically told " that's what we deem a normal increase". I had...

Breed

Labrador Retriever (Black)

Species:
Dog