Just wish I'd seen these reviews before buying...

Totally useless customer service, asked for details that had been sent 3 times already just to waste time before paying out on a claim.

Finally got paid with about 8 difference parts of the claim being...

As many other customer appear to be noticing, this company seem to have gone through a huge downgrade since rebranding. Under Bought By Many, the customer service was impeccable, claims paid almost instantly, fantastic price, really couldn't complain...

When I acquired my dog in 2017 I used Sainsburys Pet Insurance. The premiums have now increased to almost £1000, so I decided to change the level of cover to lifetime.
They cannot use any information they already have about my dog but have to treat it as...

What an outrageous and unscrupulous company this is quite to renew our policy this year £2509.19. A jump of £1000 pounds claims this year Zero nill nada! How this company can justify these types of increases when we have fuel poverty, food banks and...

I cannot fault this insurance company. We have recently had to claim. It was simple and easy. The sign up was just as easy and the insurance documents were concise and free from jargon. We lost one of our pets in December. I only bucked up the courage to...

The service we have received from this insurance company is nothing short of disgusting. My father had an insurance policy with this company for 7 years. Earlier this year he was admitted to hospital, then discharged, before dying suddenly.

While he was...

After previously being with Argos pet insurance, I regret swapping to Tesco. They are very slow to pay out, if you ring up they never call back when they say they will. My vets won’t do a direct claim as Tesco are apparently notorious for being slow to...

Claimed that symptoms were present within the 14 days of starting policy and therefore claim invalid. No evidence to support that . Am referring to the Ombudsman!

Incredibly difficult to get claims thro

Do not touch Sainsburys Pet Insurance. They are impossible to deal with and try to absolve themselves from any responsibility.