With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
Richard Howe
Posted: 21/04/2022
1

Just wish I'd seen these reviews before buying...

Totally useless customer service, asked for details that had been sent 3 times already just to waste time before paying out on a claim.

Finally got paid with about 8 difference parts of the claim being...

Breed

Mixed Breed

Species:
Dog
By:
Stephen Pach
Posted: 11/04/2022
1

What an outrageous and unscrupulous company this is quite to renew our policy this year £2509.19. A jump of £1000 pounds claims this year Zero nill nada! How this company can justify these types of increases when we have fuel poverty, food banks and...

Breed

Cairn Terrier

Species:
Dog
Insurer: Vetsure
By:
Eve
Posted: 06/04/2022

Recommended
by reviewer

5

I cannot fault this insurance company. We have recently had to claim. It was simple and easy. The sign up was just as easy and the insurance documents were concise and free from jargon. We lost one of our pets in December. I only bucked up the courage to...

Breed

Domestic Shorthair

Species:
Cat
Insurer: Animal Friends
By:
Stuart Edwards
Posted: 05/04/2022
1

The service we have received from this insurance company is nothing short of disgusting. My father had an insurance policy with this company for 7 years. Earlier this year he was admitted to hospital, then discharged, before dying suddenly.

While he was...

Breed

Labrador Retriever

Species:
Dog
By:
Amy Denman
Posted: 05/04/2022
1

After previously being with Argos pet insurance, I regret swapping to Tesco. They are very slow to pay out, if you ring up they never call back when they say they will. My vets won’t do a direct claim as Tesco are apparently notorious for being slow to...

Breed

Labrador Retriever

Species:
Dog