With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
Lisa Hill
Posted: 23/03/2022
1

DO NOT USE TESCO PET INSURANCE
I PUT A SMALL CLAIM IN ONLY TO FIND MY MONTHLY PREMIUM DOUBLED FROM £31 TO £62.
WHEN QUERYING IT, I NOT ONLY FOUND THE STAFF UNHELPFUL BUT WAS INFORMED MY INSURANCE RENEWED THE 18TH MARCH, EVEN THOUGH THE RENEWAL NOTICE WAS...

Breed

Mixed Breed

Species:
Dog
By:
john brewer
Posted: 21/03/2022

Recommended
by reviewer

1

Premium rose by £130 no claims dog only one year older. Spoke to rep on the phone and asked reason why and why I could get the exact same insurance through them off of the web, was told that was for new customers but i could cancel and become a new...

Breed

Mixed Breed

Species:
Dog
By:
Kimm Bishop
Posted: 12/03/2022
1

Been with Tesco pet insurance for 10yr, sadly had to euthanise my dog, got 2 letters from Tesco pet insurance 1 saying how sorry they were and 2nd asking for £5.07 I was due from 1st -14th of that month after I cancelled insurance !!! Never been so...

Breed

Weimaraner

Species:
Dog
Insurer: Pet Protect
By:
Juliet Kelly
Posted: 12/03/2022

Recommended
by reviewer

4

Always receive good and friendly service from this company, so much so that I,ve returned to insure another furball. I am,however, still awaitimg my voucher for Pets At Home to treat said furball lol.

Breed

Mixed Breed

Species:
Cat
Insurer: Animal Friends
By:
Kim Cooper-Grindley
Posted: 08/03/2022
1

Policies for two cats for 8 years . First claim in all that time and they did everything possible to make the process difficult and avoid paying at a time when I was grieving . Was advised could claim up to £100 for euthanasia, sent a settlement for £0...

Breed

British Shorthair

Species:
Cat
4

Initially I was frustrated and how much the policy increased but that seems to have levelled off now.
I’ve been impressed with how the claims have been settled without questioning I just think it could be quicker. Last claim was about 4 weeks I think.
It...

Breed

English Springer Spaniel

Species:
Dog
Insurer: Vetsure
By:
Shirley shelston
Posted: 07/03/2022

Recommended
by reviewer

5

I would recommend this insurance company to everyone they have been so good and very helpful when you ring them up always polite and kind and settle your bill on time with no problems such a excellent company

Breed

Goldendoodle

Species:
Dog