My GSD had a gastric torsion and spent 6 hours in surgery - this led to a neurological problem where she lost the use of her left hind. Animal friends won't let me claim for any treatment because she had a back problem 3 years ago which was fully healed...

Our dog had an infected flea bite near his neck and needed a general anaesthetic to clean wound etc. Upon claiming, Animal Friends decided that because the dog had seen the vet about sore feet, (5 years previously!), it constituted a "skin condition" and...

Loyal customer for 18 yrs with dog and cat; didn't make any claims until cat was 14 yrs old.( 4 yrs ago) Have hoisted up renewal premiums and basically told me, if I don't like it, to either cancel or go elsewhere!!! Disgusted after paying out so much...

these are the worse company i have dealt with i have had my dog insured with these for four years when i came to make a claim they made every excuse in the book to not
pay out if you love your pet do not touch these

have had two bad experiences where they refuse to pay out on the grounds that illness was pre existing.presently pay £36 per month which is very expensive.Other friends had same experience so Beware!!!!

argos promised me it would take upto 10 days to send a cheque and i should pay the vets bill i explained that i would have to use our holiday money and they said you will get it back within 10 days a month later i'm still waiting and when i phoned them...

When my 6 year old Weimie needed surgery Petplan paid everything I expected minus the excess. This was a very stressful event for our family and the cover made things much better

Tesco paid when my dog needed treatment costing over £1200. They have been very helpful. Thank you.