With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

Insurer: Animal Friends
By:
v squires
Posted: 13/07/2013
1

my cat has had over £600 worth of consults and treatments to be finally diagnosed with cystitis caused by stress.
the company now won't pay out because its in the small print as it being behavioural....
I now can not afford anymore treatment for my cat as...

Species:
Insurer: Animal Friends
By:
Leah
Posted: 18/05/2013
4

I had a 3 year old cat who got hit by a car. He lost his eye, leg,most of his tail and had his cheek wired. So far the vet has claimed for £1600 and animal friends have already paid with no problems. I still have £600 to claim for but I am happy with the...

Species:
By:
Joanne Millett
Posted: 16/05/2013
3

Tesco are very good initially and I have never had any problems with them paying out for treatment. However although the premiums were not too expensive to start with.. Beware after your dog becomes a senior citizen they put the premiums up to silly...

Species:
By:
Penny
Posted: 22/04/2013
1

I have my cat insured with Argos Pet Insurance
On 22nd April I received a letter from Argos dated 16th April telling me that my insurance was due for renewal on 17th April!! Clearly the date for this had passed. I also received another letter dated 16th...

Species:
Insurer: Animal Friends
By:
Ella
Posted: 09/04/2013
1

We picked up a cat from the RSPCA. We insured him with Animal Friends. First visit to the vet they discovered he had dirty ears. I also expressed during that visit my concern because the cat ate so much. The vet put down he might be prohactic did not even...

Species:
Insurer: Animal Friends
By:
Muddycatz
Posted: 28/03/2013
1

A dog who is isured with Animal Friends ran out in front of my car causing £1200 damage (dog fine)owners admitted liability saying lead broke, AF are refusing to pay out for my damages saying it was an unforseeable accident so they don't have to...

Species:
Insurer: Animal Friends
By:
C. Riss
Posted: 17/03/2013
5

I am with animal friends, they paid out when my young cat age 7 months got ill, I received the money in my bank the day after I claimed. So that was good.
Two months later he died age 10 months, I am claiming soon for tests at the cardiologist and the...

Species:
Insurer: Animal Friends
By:
Emma
Posted: 20/03/2012
1

Don't fall for their charity image! They won't pay out on our cat's heart scans since we can't get the Swedish vets to translate medical records from Swedish to English. We have provided AFI with signed documentation from these vets, stating that our cat...

Species:
Insurer: Animal Friends
By:
v holt
Posted: 20/03/2012
5

We rescued our dog and he was healthy until there was a virus in the mains water supply that the authoriies didnt warn anyone about until too late. Since then he has a bad auto immune system. His bills are in the £1000's and have always been paid...

Species: