wouldn't pay

1

We've paid £60 per month for our dog to be insured with the kennel club. We have made one claim in over 7 years and they wouldn't pay as they said his infected hair follicle was the same as a pre-existing condition he had when he was a puppy (a rash). I argued that this was a different condition but they would accept the claim so we are changing our insurer.

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Posted: 29/09/2016
By: Jane

Ditto ! A very expensive mistake for me too ...