Can't fault them for service. My claim was paid in a matter of days directly into my bank account without fuss. I expected to be chasing them for my money as I have done with other insurers in the past but no need here.

I decided to take a plan with this company for my new dog after they filmed my old dog having acupuncture. I thought wow this company really cares about the treatment offering cover for alternative therapy. In 2010 I took out cover. The plan seemed...

We have had Animal Friends for three years and all of our claims have been paid quickly and without problems. Our last claim involved over night care at a specialist vet hospital and an operation and a bill of almost £2000.

Highly recommend AF to...

My Cocker Spaniel Oscar was diagnosed with Adenocarcinoma on the 1st December 2011. His prognosis was very poor but as he was insured his vet referred him to North Downs Specialist Referrals. He had major surgery to remove the cancer and metastases in his...

I have had 2 dogs insured with More Than for several years and have been very happy with their service. I especially like how quickly they send out cheques and the vet phone service they provide.

I submitted a claim for an operation on my weimaraner on the 10th Sept 13. The first diagnosis date was the 12 July 13 and the earliest the vet could give for the op was the 10 Sept. When the claim came back there were 2 amounts of excess taken off as the...

Insured two dogue de Bordeaux's with Tesco until one passed away recently. Shortly after this tescos without any explanation, reason or apologie. My monthly bill was increased from £36 to £68 and for one dog. Tesco's were contacted but were not in the...

Please don't use this firm. They refused to pay out regarding a problem with my dog's leg, claiming it was not covered due to an existing claim.

My dog was run over and they are using every possible excuse not to pay up.

In summary whatever happens to your dog they can argue that it was preventable - so be warned if you are walking your dog and he pulls away you could avoid it by either not...

We to think that 'Animal Friends' is a misnomer. I work for a veterinary practice and made a claim to Animal Friends on behalf of a client whose dog was referred for a heart problem. They have refused to pay on the basis of a completely unrelated...