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Do not use this company, do not be fooled by there freindly website/ethos
As soon as your pet turns 8 they are classed as senior (senior for an 8 yr old lively Springer Spaniel ??)
My premium increased by 67% and we have to pay for 35% of any vet bills we...
Have been waiting for over 5 weeks for a straight forward claim to be paid. Telephoned many times and I was advised that there was no reason for the claim not to be settled, and still I have not received the cheque. Tried to speak to a manager but they...
We have recently been through a distressing time which culminated in the death of our dog. Argos staff have been compassionate and efficient. They have dealt with our claims with the minimum of fuss and paid out in full, including the cremation. I...
These pirates DO NOT pay out. My little cat came down with a foot problem and had to have an operation for biopsies costing 350. I have had cover for 3 years and never claimed. Tesco plainly rejected my claim saying it may have been an underlying problem...
I've bee online all afternoon! Thought I would check argos out. I'm looking to buy a policy for one of my cats who is well. I'm with Animal Friends at the moment with my other cat who has an on going treatment. He has an overactive thyroid. I'm not...
I took one of my cats to the vets around March this year. My first claim went off and was waiting for a cheque. Rang my bank and had been paid in there. I thought great until they told me how much they'd paid me. Vet bill came t5o £209 less the £99...
Have just made my first claim with Animal friends only to find out that they will not pay out on any of it. My dog had 2 lumps removed which were benign tumours and the assessor has refused my claim as she had another benign tumour removed 4 years ago...
Took out policy in 2008 each yearthe price has gone up up and up!! I have never claimed on it and my dog has never been involved in any accidents or been agressive. so the question is why do you pay more each year when ihavent even usedthe insurane?? From...
Claim arrived at Petplan 16th April 2014 and since they claim 90% of claims dealt with in five days I was hopeful. What a fool I was/am it's now day 25 and still no settlement. I would advise pet owners to put the insurance money away each month and...
They have so many exclusions in their terms and conditions that they can wriggle out of most claims.
Our dog developed oral cancer and initially had a tumour removed from her mouth. AF won't pay because they exclude any gum treatment even if its cancer...
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