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My claim did take nearly 2 mths to pay out but got everything back minus excess. Nearly £1000 back to me after my poor cat suffered getting hit by a car. Communication wasn't great but I did get my money back. Thank you
I have recently claimed for a condition my cat developed in April this year. Animal friends have refused to pay out and added a retrospective exclusion on my policy due to something my vet wrote in his notes in 2013. The staff are snotty and unhelpful...
We collected our new puppy on the 2nd of Jan this year and insured her with Animal friends the following morning. all seemed fine and on her first visit to the vets, we talked about how she was settling I, to which I replied she was doing the puppy thing...
We have been with them almost a year and they have been excellent to work with. Very friendly customer care dealt with our claim promptly.
The Pet insurance Policy is a good policy and the company paid out quickly, it is because of this that I would still recommend them. However, potential customers need to be aware how much the cost will increase year on year.
Have insured my GSD with More...
Took out this Insurance in 2007 approx. £18.00pm now it is approx. £104.00 pm Complain to the Ombudsman if you took out thier policy and now you cant afford the payments, it is not as described in 2007 we wont discriminate if your pet gets older or if...
I really like everything I've seen so far. Lovely on the phone, good policy and covered her back legs again.
We have two dogs insured with Tesco. Our 9 year old retriever now has thyroid tablets which cost £12.50 per month. I claim this back from Tesco because her premium went from £52 a month prior to the thyroid problem, and it is now £78 a month, so I think...
I used Sainsburys to ensure my Miniature Bull Terrier who unfortunately had a serious injury at less than 1 year old that resulted in surgery, ongoing therapy & medication. Sainsburys paid out very quickly & without any problems.
The premium did...
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