We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider.
Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.
Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations.
We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you!
Had our Welsh Springer(Digby) Spaniel insured with more than from day one, all was well until he developed epilepsy at eighteen months.This meant constant drugs for rest of his life,
Trying to keep the costs down we opted to buy our meds from one of the...
Have my frenchie insured with Animal Friends and within the first few months of my policy she had an abscess. They paid me back the vets fees in full and without fuss quite quickly. Now have my horse insured with them.
I am a vet and use Petplan for my own dog. Throughout the years, having had my staffie insured with PetPlan has meant that I don't have to worry when it comes to how I want him treated. He just gets the best because I know my insurance will cover it. His...
Refused to pay out after lipoma lumps were removed as first noticed over 12 months ago even tho been with them for several years. You go by what your vet recommends and in last 3 months got alot bigger and another appeared that was causing problems.. now...
Hi we are out of pocket to the tune of £1,000 due to Animal Friends saying that a throat infection was a Pre- existing condition from September 2013 !
How I wish I had cancelled the policy at the end of the first year.:(
If you value your pets health and wellbeing and your bank balance pay more for your pet insurance, do not be swayed by the fluffy we love animals image, its an incredibly cynical way of drawing you in. Read their policy documents which are extensive and I...
Total lack of customer service and shocking underhand tactics to avoid paying you at all costs. I have never in my life been reduced to tears by a company who want to make claiming a minefield. Seriously do not buy this insurance! I have never claimed...
The highest available cat policy is not worth the paper it's written on! Don't go into hospital and leave your pets in the care of a friend, they won't pay out unless a letter from the hospital stating that you are incapable of signing your name and that...
This so called PET insurance company does not cover euthanasia, but they don't tell you this when they sell you the product!
If you genuinely care for your pet do not get you pet insurance from Pet Plan, there are other policies out there and they do...
Petplan Refused my claim for surgey my dog had even though I had paid in for years They said that it was a pre existing condition even though my vet had written to them saying that it was unrelated, I would like to know how many years training a vet...
Pet Insurance Review are committed to publishing reviews which are the reviewer’s own opinions and experiences with their insurer. While some reviews may have been edited to comply with our terms of use, they do not represent the opinions of Pet Insurance Review or its employees.
© Pet Insurance Review 2026