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Hi we are out of pocket to the tune of £1,000 due to Animal Friends saying that a throat infection was a Pre- existing condition from September 2013 !
How I wish I had cancelled the policy at the end of the first year.:(
If you value your pets health and wellbeing and your bank balance pay more for your pet insurance, do not be swayed by the fluffy we love animals image, its an incredibly cynical way of drawing you in. Read their policy documents which are extensive and I...
Total lack of customer service and shocking underhand tactics to avoid paying you at all costs. I have never in my life been reduced to tears by a company who want to make claiming a minefield. Seriously do not buy this insurance! I have never claimed...
The highest available cat policy is not worth the paper it's written on! Don't go into hospital and leave your pets in the care of a friend, they won't pay out unless a letter from the hospital stating that you are incapable of signing your name and that...
This so called PET insurance company does not cover euthanasia, but they don't tell you this when they sell you the product!
If you genuinely care for your pet do not get you pet insurance from Pet Plan, there are other policies out there and they do...
Petplan Refused my claim for surgey my dog had even though I had paid in for years They said that it was a pre existing condition even though my vet had written to them saying that it was unrelated, I would like to know how many years training a vet...
Do not use this company, do not be fooled by there freindly website/ethos
As soon as your pet turns 8 they are classed as senior (senior for an 8 yr old lively Springer Spaniel ??)
My premium increased by 67% and we have to pay for 35% of any vet bills we...
Have been waiting for over 5 weeks for a straight forward claim to be paid. Telephoned many times and I was advised that there was no reason for the claim not to be settled, and still I have not received the cheque. Tried to speak to a manager but they...
We have recently been through a distressing time which culminated in the death of our dog. Argos staff have been compassionate and efficient. They have dealt with our claims with the minimum of fuss and paid out in full, including the cremation. I...
These pirates DO NOT pay out. My little cat came down with a foot problem and had to have an operation for biopsies costing 350. I have had cover for 3 years and never claimed. Tesco plainly rejected my claim saying it may have been an underlying problem...
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