With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
Sally
Posted: 20/03/2014
5

Our dog had pancreatitis which then followed by diabetis and is now on long term medication.
More Than settled the bill within days direct to the vets.
Fantastic service the bill is over £3,000 such a relief from a hassle free insurance company.

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Insurer: Animal Friends
By:
Emma
Posted: 10/03/2014
2

I wish I'd read these reviews prior to insuring my cat. I now have over 3,000 pounds of vets bills which they will not pay on the strength of his entire respiratory system being excluded as a result of an infection 9 years ago.I'm not sure how I will fare...

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Insurer: Vetsure
By:
Jeffrey M.
Posted: 10/03/2014
4

Our dog was bitten by another dog on the leg and needed stitches. Luckily there was no infection. Vetsure came through and covered the treatment. The only thing that could have been improved was if they responded a bit quicker. Otherwise top-notch.

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Insurer: Animal Friends
By:
Kris Anderson
Posted: 10/03/2014
1

My dog Keira died at the age of one. she died from septicaemia and my vet and the emergency vets said that they didnt know what caused her to get this. As the vets didnt have an answer to what caused the septicaemia, "Aniaml Friends" decided they would...

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Insurer: Animal Friends
By:
sar156
Posted: 18/02/2014
1

My 3 yr old dog recently had to be put to sleep after becoming paralysed, we had rushed him to willows as an emergency referral, paid my excess plus admin fee, animal friends have paid less than half of the bill, adding their own exclusion that is not in...

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Insurer: Animal Friends
By:
J.Jessop
Posted: 18/02/2014
1

I took out insurance for two dogs in Aug 2012. Unfortunately my dog had to have an aggressive mamory tumour removed in Dec 2013. I made a claim and after weeks of chasing them, I received a letter saying the had looked through my dogs medical history and...

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