With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

Insurer: Petplan
By:
M and J
Posted: 15/10/2014
5

We have 2 dogs and one cat insured with petplan for many years. They have always been there when needed. We don't have to worry about whether we can afford a treatment recommended by our vet, because we know petplan will pay the claim.

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Insurer: Animal Friends
By:
Jo
Posted: 14/10/2014
5

I claimed for my dog last year as he broke his leg. Claim took about 2 weeks to resolve, but I think it was because of my vet being slow and not Animal Friends. I have just received my new premium and it has only gone up a small amount, so very happy.

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Insurer: Petplan
By:
Dawn Elliott
Posted: 14/10/2014
1

Have made numerous mistakes with claims, underpaid on one claim, have lost forms and then lost duplicate, lost receipts, took out my excess twice for a continuous claim, sent a claim form back to me claiming it was filled out incorrectly when it wasn't...

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Insurer: Petplan
By:
mrs pauline ward
Posted: 10/10/2014
1

AVLOID THIS COMPANY AT ALL COSTS!!! - if you do use them - check the small print! - our Parsons Jack Russell has been insured with them since 2009, is extremely healthy apart from 3 ear infections since 2010, which they paid out for without question. In...

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Insurer: Animal Friends
By:
Simon Peterson
Posted: 09/10/2014
5

I recently made a claim with animal friends and the process could not have been easier! People question the small print, but every insurer for any product has small print. When you buy a policy you have 14 days to cancel and you can read the small print...

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