With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

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Pet insurance reviews

Insurer: Petplan
By:
Dogs
Posted: 30/09/2014
1

Took out highest insurance policy with pet plan for my 3 month german shepherd. They asked me what her skin was like. I told them fine just pink in colour. They immediately put an exclusion on all skin conditions unless I can provide a copy of pets health...

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Insurer: Petplan
By:
Dawn
Posted: 30/09/2014
1

I've have had to submit three claim forms for one of my dogs as the first one was lost' and when I submitted the second they would not process it as the receipts were duplicates ...needless to say the original receipts were on the first. Other form was...

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Insurer: Animal Friends
By:
Alex in Berkshire
Posted: 23/09/2014
1

Not good at all and not helped by appalling vets (local branch of vets4Pets)Had my irish wolfhound covered with them - the first time we ever had to make a claim (at 3 years old) for a hip problem - arthritis - they wormed out of paying by dragging up...

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Insurer: Animal Friends
By:
Littlewolf75
Posted: 15/09/2014
1

Hi,
we are with Animal Friends (or were until today when we cancelled all of our policies) for our 5 pets. Recently our beautiful Persian girl got ill and subsequently died. The vets bill was for over £630. After 2 months of toing and froing with Animal...

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By:
Connor C.
Posted: 04/09/2014
4

Have two dogs insured with them and have no complaints about the the cover. Paid for a surgery for one of our pups. Only complaint is that the premiums have gone up more than I expected. I guess you get what you pay for.

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Insurer: Vetsure
By:
Felix
Posted: 04/09/2014
5

I could not fault VetSure. Their staff were caring, helpful, efficient and the policy paid-up as promised - no quibbling. Exactly what you want from an insurance policy to save from added stress when you're worried enough already about your pet. 5 stars...

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