IF I COULD HAVE MARKED THEM AS '0' RATING, I WOULD HAVE DONE SO......
There is only one thing this company is good at...that is using every excuse & trick to avoid & delay paying! I've experienced the same as other reviewers...I've had to make 5 claims,...

My cat has never been I'll ever and they refused to pay out as in his medical records they said he had lost some weight in a slight weight fluctuation he had when we lost his companion cat a few years before. They said the weight loss was a 'sign' of his...

i had my cat insured with tesco for five years, when my cat became ill, tesco paid the £1500 vets bill, very quickly. They were helpful and understanding. I would recommend tesco as one of the best pet insurers. I would not hesitate to insure any other...

Having claimed for over £300 of vets bills in August for my dog, for 2 different conditions, I have received a pay out of £36.76. 2 lots of excess have been charged for one of the conditions because the two treatments ran over the yearly renewal date, 35%...

Took out highest insurance policy with pet plan for my 3 month german shepherd. They asked me what her skin was like. I told them fine just pink in colour. They immediately put an exclusion on all skin conditions unless I can provide a copy of pets health...

I've have had to submit three claim forms for one of my dogs as the first one was lost' and when I submitted the second they would not process it as the receipts were duplicates ...needless to say the original receipts were on the first. Other form was...

Not good at all and not helped by appalling vets (local branch of vets4Pets)Had my irish wolfhound covered with them - the first time we ever had to make a claim (at 3 years old) for a hip problem - arthritis - they wormed out of paying by dragging up...

My Flatcoated retriever had a wart removed from her elbow by our vet - 10 days later while travelling to Wales for a holiday the wound opened up and needed restitching. This meant a claim involving the Welsh vet as well as my own. Payment took a couple of...

Hi,
we are with Animal Friends (or were until today when we cancelled all of our policies) for our 5 pets. Recently our beautiful Persian girl got ill and subsequently died. The vets bill was for over £630. After 2 months of toing and froing with Animal...

I am really pleased with the service that VetsMediCover provide for my dog. I have got my Labrador Mia insured with them and I first took her policy out when she was a puppy. I chose the higher level of cover (vet's fees for up to £10,000) because I know...