With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
AN
Posted: 12/12/2014
1

I have two dogs that have been constantly insured by tesco on separate policy numbers. When my oldest dogs renewal came around i decided to combine the two policies and was issued a different policy number.
There has been no break in insurance cover just...

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By:
Anne Lovelock
Posted: 09/12/2014
5

Tesco paid out promptly without quibble for my 7 yr old dog's torn cruciate knee ligament surgery which cost £2000, unfortunately I don't have continuing cover - which was more expensive so fingers crossed the operation has been successful. Very...

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By:
Vanessa Thorne
Posted: 07/12/2014
5

I have had to make 4 claims on my insurance this year, but they have always paid out promptly, one of the conditions is on-going whereby I have to buy medication every so often, they sent me a continuous claim which I do not the vet to sign. My policy is...

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Insurer: Petplan
By:
Lianka Varga
Posted: 03/12/2014
2

They actually have quite a good call centre but the company will do all in their power to stall resolving your claim even tell you they left two messages on a phone that doesn't have an answer phone switched on. The only reason anything moved at all was...

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Insurer: Animal Friends
By:
Lynda a
Posted: 03/12/2014
3

Great prices but don't refer a friend unless you have read the small print. It proudly boasts that it will give you an amazon voucher if you refer a friend. I referred two friends who took out a policy but when I tried to claim I was told this only...

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By:
Ollie
Posted: 01/12/2014
2

Had a dog insurance for our Lab for nearly 12y now with tesco. Last year premium went from £27 to £40.
Just called them as I had not received the renewal policy. Got told that it was send out, new rate is in & missed deadline to change anything: cost gone...

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By:
Lynn Tobin
Posted: 27/11/2014
1

We have two dogs, both the same breed and age. One dog is covered by a larger insurance company and as he has a lot of health issues we were unable to move him. The other dog was in good health so we moved him to Tesco as the other premiums were more...

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By:
J Walters
Posted: 26/11/2014
1

I have used Sainsburys Pet Insurance for eight years. They used to pay out on claims quickly no problem. Now sainsburys have changed the company that provides the insurance the service is terrible I have been waiting for a cheque since september

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