With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

Insurer: Vetsure
By:
Bobbys Owner
Posted: 10/12/2013
5

I have two cocker spaniel puppies. Both of which were ill with sickness and diarrhea, an unpronounceable virus. Scamp recovered reasonable quickly, poor little bobby had lots of tests and vet visits. It was very worrying and expensive. Vetsure and my vet...

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Insurer: Animal Friends
By:
Toni
Posted: 06/12/2013
5

I took out Accident Only insurance (£51 for the year) for my puppy as he was very accident prone!, at 8 months of age he badly cut his pad on broken glass whilst on the park, he had to have stitches which ended up costing £350, I submitted my claim and...

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Insurer: Animal Friends
By:
Fergie
Posted: 04/12/2013
1

Didn't bother to advise me of any exclusions that had apparently applied year on year when I renewed, and only the second I make a claim, they then decide to tell me THE ENTIRE RESPIRATORY system is excluded. Surprise, surprise, before I knew it the...

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Insurer: Petplan
By:
Denise Connah
Posted: 04/12/2013
1

RE: PETPLAN INSURANCE:

I recently had to have my much loved dog euthanized.

I didn't expect to be able to claim for the euthanasia, as I knew that is not covered on my policy BUT after "19" years of her being insured with PETPLAN, I received NOTHING...

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Insurer: Petplan
By:
Lindsay Barton
Posted: 29/11/2013
1

I have had both my dogs insured with Petplan, one from being a pup. I have had the insurance for 4 years and have just put a claim in for both dogs. Both claims have been refused, with the excuse that their illness/injury occurred before the policy...

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Insurer: Animal Friends
By:
A Robinson
Posted: 28/11/2013
5

Can't fault them for service. My claim was paid in a matter of days directly into my bank account without fuss. I expected to be chasing them for my money as I have done with other insurers in the past but no need here.

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Insurer: Animal Friends
By:
J. Moffit
Posted: 19/11/2013
5

We have had Animal Friends for three years and all of our claims have been paid quickly and without problems. Our last claim involved over night care at a specialist vet hospital and an operation and a bill of almost £2000.

Highly recommend AF to...

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Insurer: Vetsure
By:
Oscars Mum
Posted: 08/11/2013
4

My Cocker Spaniel Oscar was diagnosed with Adenocarcinoma on the 1st December 2011. His prognosis was very poor but as he was insured his vet referred him to North Downs Specialist Referrals. He had major surgery to remove the cancer and metastases in his...

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