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2 Cats insured from kittens, now 9yrs old. 1 claim made 7yrs ago £125 for a tooth out and paid (the good old days). 3yrs ago made 2nd claim for my other cat who also had a tooth out £225,received a letter saying they will not pay, no explanation. Have...
The pricing was a bit higher than others (last time we checked), but the cover has been very good. Fast payments and very good customer service.
We have had our dog insured with Direct line for the past three years and have not put any claims in. Each year the policy goes up by over 30% so why stay with them.
My 6yr old Male neutered cat has been with More Than since he was a kitten. He needed an op about 2 years ago to save his back leg. The monthly premium went up to £28. I was fine paying that as More Than had caused no issues with payments direct to the...
My dog has a skin allergy and this company have dragged their feet. Claims department are shambolic, when I asked to make a complaint I was told that I couldn't because no managers were available. Two months later I am waiting for a call handler to get...
My dog has been insured by VetsMediCover for 3 years now. The underwriter seems to change every year but so far the service has been fine and the policy renewal terms reasonable (generally inflationary increases). However, this year I have received my...
We had one month charity cover after we collected our puppy from Battersea. We tried to take out the life cover for when our free coverage was completed.
We tried to organise this but on the two occasions we called nobody at Pet Plan knew what we were...
Two days after our cat needed emergency care the vet filed application for cover. Claim was processed and paid within days. We were very happy with the service and liked how we were kept updated by email.
Claim submitted 26/8/14 recorded delivery.28/8/14 form signed for. 15/9/14 added to their system, closure estimated 29/9/14. 25/9/14 this is a split claim because we have changed our insurers.7/10/14 Email sent requesting progress.10/10/10 telephoned...
Claims are handled quickly by a helpful staff. We even used hydro therapy for our pup and that was paid for. We recommend petplan to everyone.
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