I thought that my dog deserved 'the best' so took out a premium policy for her through Sainsburys . No issues and no claims for years until early 2014 when she developed heart failure .Claim sent in mar ,I was assured they would deal direct with the vets...

I was told by two representatives of Petplan that if my kittens surgery was unrelated to a previous condition then it would be covered. My vet also wrote to them to say that it was unrelated and that it should be covered. They have refused twice to pay...

I adopted a 6 year old Labrador in September & insured her with Animal Friends, who were advertising quite heavily at the time. After taking out the policy I was a bit worried by the many negative reviews online. Just before Christmas, our dog cut...

I chose this cover because they were the only company offering insurer offering breeding cover on there standard policy. At the age of two I added it to the policy when I had found a Crufts winner stud dog. Thank god I added it as she needed an emergency...

We have purchased Tesco Insurance for our dog since he was born from Tesco and within the last two years he started feeling sick and after a few of tests he was diagnosed with some allergies. Really thankful to Tesco and the way they proceeded with the...

Don't listen to those vets who seem to double as insurance salesman! I trusted the vet that this was the best insurance, they told me they use it because the claims process is easy. When I go to claim I can't, and am given every excuse under the sun. Hope...

2 x miniature Schnauzer brother & sister puppies in 2006: Molly & Scrap. Molly became ill March 2014 with Pancreatitis and liver disease & after (much too much ) veterinary intervention, was put to sleep. Scrap had been diabetic since 2012 and had...

Insured one of my GSDs with More Than last year - he's never had any health issues - never had any health issues this year - no claims nothing. Renewal arrived in post today - increase of £14 per month.....makes no sense - it would seem this is a one year...

My dog had been diabetic since he was a puppy and has always been able to claim on the medication(which is saving me an absolute fortune). But because he hurt his leg with the breeder before he was insured. I haven't been able to claim on arthritis he's...

I believed I had £500 worth of cover for vets bills and was aware I had £69 excess to pay. As with other insurance policies I believed I paid the first £69, then still had £500 worth of cover - wrong - with Animal Friends the £69 comes off the £500...