With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
LP
Posted: 16/01/2015
5

We have More Than for our two Corgis. Our older dog has been to several vets, including a specialist and our claims have all been covered. Payment has been quick and everything was covered beyond the excess.

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By:
Maz
Posted: 16/01/2015
1

Two years ago the premium for my dog was £22 per month, which doubled to £44 per month last year, and I have just had my renewal for £78 per month. My dog is 13 years old, but I have claimed for very little, and have been penalised for it. If I had not...

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By:
Sal Swann
Posted: 14/01/2015
5

I have been insured with Tesco dog insurance for a couple of years. my dog had an accident and they paid out no quibble. They are always helpful and thoughtful when I contact then. my premium went up after my claim but not any more significantly than any...

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By:
Huw Booth
Posted: 14/01/2015
5

I like the price being upfront. I had two dogs with another company, same breed and same age, neither had claimed but because I bought the policies on different days there were big price differences. It was totally unfair so I have moved both Molly and...

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Insurer: Petplan
By:
Phil McManus
Posted: 14/01/2015
5

I had to claim for my Husky Kai last year when she became lame sporadically, After several trips to my vets, referals to bone and joint specialist and finally a 5 day stay in Liverpool small animal hospital totalling £5,500 I had no problems with PetPlan...

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By:
Emma Vye
Posted: 14/01/2015
1

DO NOT USE
I have had my Labrador insured since she was 6 weeks old. Reasonable premiums for a few years
Have just had my renewal premium £155 a month!!! REALLY??? Have had 2 claims - 1 for pyometra and I for small course of treatment for arthritis....

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By:
Fiona
Posted: 12/01/2015
1

When trying to settle a claim for my cat ,one thing has been consistent with Sainsburys ...delays and being told different things by different people . I have decided not to renew but put money aside instead . Definitely not worth the nectar points !

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Insurer: Petplan
By:
amanda wiseman
Posted: 11/01/2015
1

I am just going to go to the financial ombudsman because petplan refuse to pay a claim for my puppy. This decision took 5 months to decide and customer service was apalling. They even offered me £100 in compensation for my 'pain'-which i basically told...

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