With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
Linda
Posted: 22/01/2015
1

I have never claimed for my dog in 9years with sainsburys , after my needed a back operation I submitted my forms promptly and was personally there when information was faxed and emailed to sainsburys . They claim repeatedly that information is missing...

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By:
Vexed dog owner
Posted: 20/01/2015
1

This is the worst customer service that I have ever encountered. I have spoken to a number of their representatives who are happier to open a complaint than they are to actually resolve a problem. It seems that the address in the claim form (which as I...

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By:
Mrs J Wilmott
Posted: 19/01/2015
1

Because of the hassle I have had I wrote to the CEO to try and get something sorted. Not Even a reply. I have decided that the Sainsbury's group do not need my money or trade.
My final claim ( my cat was put to sleep) and after 14 days I rang them to ask...

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By:
Debbie
Posted: 19/01/2015
2

I have had my dog insured with them for 10 years. I have just received my renewal and premiums have gone up from £26 to £47. When I called they said it is because my pet is 11. They were unhelpful and wouldn't budge on price. Seems you get nothing for...

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By:
ROGER
Posted: 19/01/2015
1

I have an ongoing claim and have been paid promptly on all occasions except for this last one, the cheque arrived and then three days later cancelled. Been waiting for a new cheque which I have been told on four occasions is in the post, STILL WAITING...

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Insurer: Petplan
By:
JSmith
Posted: 16/01/2015
5

We have had petplan for several years. Very easy claim process and the customer service people are very patient and helpful. Annual premium increases have been minimal.

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