With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
Kath Wilkinson
Posted: 26/07/2015
5

I amended my Cat Insurance when my beautiful boy died after being hit by a car. The girl I spoke to was very kind and sympathetic on the phone and I was was so touched when I received a 'With Sympathy' card from her a couple of days later. Thank you...

Breed

Maine Coon

Species:
Cat
Insurer: Animal Friends
By:
CW
Posted: 24/07/2015
1

Our westie had a growth removed from his jaw. Histology confirmed likely benign but advised that if there was a slim chance there was any cancerous cells the excision would have been completely curative since the lump was a hysticytoma and the cells do...

Breed

West Highland White Terrier

Species:
Dog
By:
Kay
Posted: 22/07/2015
3

Have put in 2 claims this year, both minor accidents, first time in 4 years and now my premium has gone up by almost 50%. Cannot understand people talking about prompt payment, took over 6 weeks last time and still waiting after a month this time. Total...

Breed

Large Mixed Breed (60+ lbs)

Species:
Dog
By:
Karen W
Posted: 21/07/2015
5

I've been using Tesco Pet Insurance since 1998. I have greyhounds and lurchers and at one time I had six dogs. Never in all the years I've been with Tesco, have I had a claim refused. And gosh, haven't I put in loads of claims amounting to thousands of...

Breed

Greyhound

Species:
Dog
By:
D Ward
Posted: 21/07/2015
3

I have been with Tesco for a number of years with my Bernese Mountain Dog, who is now 7.5 yrs. And yes I know premiums go up, and its based on claim history etc,
But premium jumped from £32 to £115, which was then amended to £72. But still a HIKE! I have...

Breed

Bernese Mountain Dog

Species:
Dog
Insurer: Pet Protect
By:
M Wright
Posted: 21/07/2015
2

I was horrified when I received my renewal letter that not only had the premium gone up substantially, despite my dog not having needed to claim last year or reaching significant age (only 5 years old), but that they have now introduced a restriction of...

Species:
By:
anon
Posted: 16/07/2015
1

My Jack Russel has a benign lump on his chest which was 'tested' 2 years ago and was advised to leave it have now been advised to seek 'treatment' as the lump has grown but @TESCO pet insurance will not cover the costs because 2 years have passed and a...

Breed

Jack Russell Terrier

Species:
Dog
By:
DeborahG
Posted: 16/07/2015
4

My 9 year old cocker spaniel has been covered since a pup but each year it's harder to get insurance/premiums you're happy with. Louise and Robert both reassured me on pre existing conditions and quoted a very reasonable monthly cost. Hopefully will not...

Breed

English Cocker Spaniel

Species:
Dog