With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

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Pet insurance reviews

By:
H K D
Posted: 01/08/2015
2

Our dog has been insured with Agria for four years but despite no claims having been made over that period Agria have increased the cost of my policy by 61% in two years. This led me to email the company to discuss the matter but to no avail as they chose...

Breed

Irish Terrier

Species:
Dog
Insurer: Animal Friends
By:
Mike
Posted: 01/08/2015
1

Just tried to make a claim for our dog who has an ulser on his eye and a cyst removed from his tail. Both claims denied due to the 365 day rule and conditions now added to the policy.

1st claim for the eye was denied due to a pre-existing condition and...

Breed

Shih Tzu

Species:
Dog
Insurer: Animal Friends
By:
Joe Mooney
Posted: 31/07/2015
1

We have been with these cowboys for 2 years, took out for life cover on our labrador who is vacinated upto date. Paying for max of £20000 for single illness. He had mild case of vomiting last year that we claimed for. Sent us a shitty letter saying he was...

Breed

Labrador Retriever (Black)

Species:
Dog
By:
Paul Jackson
Posted: 31/07/2015
5

Scruffy has not had insurance for a year because they excluded his leg. They cover the condition because he's been fine for over two years! Finally someone who makes sense!

Breed

Mastiff

Species:
Dog
By:
pam durrant
Posted: 30/07/2015
1

my dog woody was suspected of being epiletic in 2013,but not on medication.now in2013 has to have tablets have spent nearly 2 hundred pounds and tesco will not pay out.tablets costing 40 pound per month and will increase as the dosage is increased.i am s...

Breed

Jack Russell Terrier

Species:
Dog
By:
Rj
Posted: 29/07/2015
1

Kennel club use agria and another company for third party element.
Thought they were great but never had to claim till this year and even though it costs a lot more you don't get a payout if they think you have waited too long before getting treatment....

Species:
Insurer: Pet Protect
By:
Deborah
Posted: 28/07/2015
4

I have had insurance with pet protect for many years yes there are cheaper companies but I have made many claims and have never had a problem, they will even pay direct to my vet if asked, I can only judge on my personal experience and I would definitely...

Species:
Insurer: Petplan
By:
Katrin Weeks
Posted: 28/07/2015
5

I have insured my cat with PetPlan right from the start and unfortunately she is a little bit of an unlucky soul. Withing the first 2 years of her life I had to claim for several emergency treatments (eating tablets, being hit by a car, she got shot with...

Breed

Domestic Short Hair

Species:
Cat
By:
Norma
Posted: 28/07/2015
1

We have been with KC insurance for 7 years and have seen premiums double in this time. They have increased vet fees benefit but reduced age of dog to pay out for death from illness from 10 yrs to 9 yrs.
I would not recommend this insurance as it is a rip...

Breed

Toy Mixed Breed (1 - 10 lbs)

Species:
Dog