With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

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Pet insurance reviews

By:
Joyce Murphy
Posted: 08/01/2016
5

Had recently had the renewal from my insurers for my dog Henry. Couldn't believe when I saw how much it had increased.Was looked round the web sites for an alternative when I came across this one. Didn't hesitate to take up cover with this company, Hope...

Breed

Lhasa Apso

Species:
Dog
Insurer: Animal Friends
By:
Mrs Yates
Posted: 02/01/2016
5

My Springer cut himself whilst off lead playing, jumping over fence. Vets bill high I thought. Animal Friends paid up within 2 weeks. Happened just before Xmas and money in bank by Xmas Eve, couldn't fault them!

Breed

Springer Spaniel

Species:
Dog
By:
Barry Parnell
Posted: 30/12/2015
5

I first insured with VMC with our Wire Fox Terrier, Holly roughly 3 years ago. The process was simple, professional and affordable for their Diamond Cover giving me peace of mind should anything go wrong....and oh boy, did it go wrong within months of...

Breed

Wire Fox Terrier

Species:
Dog
By:
Rachel davies
Posted: 15/12/2015
2

insured my bulldog with more than when she was a few months old and was very happy.. year later a letter arrived for a new policy and it's gone up quite a bit considering I've never had to claim. I phoned to notify them she has been spayed since the last...

Breed

English Bulldog

Species:
Dog
Insurer: Petplan
By:
Linda Gormley
Posted: 15/12/2015
1

Our rescue dog developed an ear condition Otitus the veterinary hospital asked how much she was insured for and l stupidly told them about £4000 . The vet then went on to say ok we will do a scan and she can stay overnight ...when we went back they told...

Breed

Cockapoo

Species:
Dog
By:
AJW
Posted: 15/12/2015
3

I've been with these for 6 years now, had a £95 claim paid in August but my platinum renewal quote has now gone up from £221.00 to £528.00 ouch!!! an increase of over 100%. I queried this quote with Argos which took over 2 weeks to get an answer and they...

Breed

Small Mixed Breed (11 - 30 lbs)

Species:
Dog
Insurer: Vetsure
By:
Charlotte1989
Posted: 14/12/2015
5

When I took out my policy, the lady on the phone was so helpful and explained everything to me in actual English and not insurance language, so I had a pretty good idea of the cover I was taking out, and emailed over the documents straight away! I was...

Breed

Large Mixed Breed (60+ lbs)

Species:
Dog
Insurer: Animal Friends
By:
Allan Armistead
Posted: 13/12/2015
1

I gave them 1/5 as you can't put 0/5
I have 2 dogs insured with animal friends.
I've been using them for over 4 years. One of my dogs chewed his tail. When I took him to vets they found out he has Anal Furunculosis which the vet explained is a immune...

Breed

German Shepherd

Species:
Dog