With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations. 

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

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Pet insurance reviews

On going battle

Insurer: More Than Pet Insurance
By:
Ann A
Posted: 27/01/2016
1

I am currently having my own battle with More Than as a recent claim for my dogs treatment resulted in a less than satisfactory settlement. I expected to pay the first £70 and 10% of the remaining vet's bill but found that I had been charged 2 x £70 plus...

Breed

Goldendoodle

Species:
Dog
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1

So Far So Good

Insurer: Argos Pet Insurance
By:
Nathan
Posted: 19/01/2016
4

Took out pet insurance after shopping around in October last year. By the beginning of December our little puppy needed an operation to remove a histiocytoma next to his eye, we paid upfront and sent the form off Via the vets. Slowest thing about this was...

Breed

French Bulldog

Species:
Dog
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DOG INSURANCE

Insurer: Lifetime Pet Cover
By:
MR GRAHAM TENNISWOOD
Posted: 19/01/2016
5

VERY EASY TO CARRY OUT - GIVEN VERY GOOD ADVICE WITH ALL THE DETAILS WE REQUESTED AND FOUND THE PROCESS VERY EASY TO USE- IN ADDITION TO SAVING US AN AMAZING £ 86.00 AS WELL - THANKS FOR ALL YOUR HELP

Breed

West Highland White Terrier

Species:
Dog
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complete rip off merchants

Insurer: More Than Pet Insurance
By:
andy ross
Posted: 18/01/2016
1

premium nearly doubled to £975 p/yr
redicclous amount and a complete rip off,all they want is ALL the money back that has been claimed for.I WILL NEVER use them again.the excuse= oh well she is a yr older now.

Breed

English Springer Spaniel

Species:
Dog
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1

Thank you

Insurer: Muddy Paws Insurance
By:
Hilary Michael
Posted: 15/01/2016
5

I was so upset when we had to take Duke to the vets for his persistent vomitting. He had been really quiet for a few hours, couldn't hold any water and then kept being sick. Turns out he had eaten my son's toy and it had got lodged in his tummy....

Breed

Jack Russell Terrier

Species:
Dog
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Avoid Animal Friends

Insurer: Animal Friends
By:
Howard
Posted: 13/01/2016
1

I have had AF policies for 2 cats for over a year. One cat was so ill we called the vet out at midnight (first emergency callout we've ever had). Turned out to be a badly infected bite & our cat had the highest temperature the vet had ever seen.Put the...

Breed

Domestic Short Hair

Species:
Cat
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2

Premiums jumped 100%

Insurer: Tesco Pet Insurance
By:
Vix
Posted: 13/01/2016
2

My premium was £13 a month when my spaniel was 1 year old. Around 8 years of age it was £45, 9 yrs £90, and 10 years old (2016) £180 a month, making it unrealistic to keep paying the premiums. There was no indication premiums would jump so high, only...

Breed

Springer Spaniel

Species:
Dog
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1