With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
Coralie
Posted: 11/02/2016
1

I have Kennel Club pet insurance which I carried on from the purchase of my dog. This has gone up and up without any claims being made. A renewal letter is sent out saying the insurance will be renewed if you don't reply. What they don't tell you is...

Breed

Chihuahua

Species:
Dog
Insurer: Animal Friends
By:
Anne Williams
Posted: 10/02/2016
5

I have read some of the reviews and I took out a policy in October for 2 Dogs and my Cat, In December my 5 yr old dog became very unwell and spent 5 days in the vets due to a serious urinary intraction infection and swollen prostate. I was very nervous...

Breed

Welsh Sheepdog (Welsh Collie)

Species:
Dog
Insurer: Animal Friends
By:
Tigger
Posted: 04/02/2016
1

I recently had to claim for my two cats, who ate lily pollen and had to be hospitalised for three days for treatment, first at the out-of-hours emergency vet and then at my own Goddards clinic. Both vets refused to deal directly with Animal Friends...

Breed

Oriental

Species:
Cat
Insurer: Vetsure
By:
marshalsea17
Posted: 03/02/2016
5

This was easy to set up and recommended by my vet. It is comforting to know that they will pay the vet directly and that there will be no delay in treatment while the vet and insurance company haggle over what is needed and what they are willing to pay...

Breed

Jack Russell Terrier

Species:
Dog
By:
Jan
Posted: 03/02/2016
2

Like many here, my premium has nearly doubled from £47 to £86 and from £13 in 2012 per month (the last year I have a record for).
We've had a couple of claims over the past 10 yrs (which I must say, have been settled very quickly and without fuss) but...

Breed

Cocker Spaniel

Species:
Dog
Insurer: Pet Protect
By:
Sue Jarvis
Posted: 02/02/2016
1

Unfortunately we had to make a claim in our second year we have just had our new policy through the payments have quadrupled the excess has been put up from £75 to £200 and the vet contribution fee from 15% to 30%

DO NOT USE THIS COMPANY!!!!!

Species: