Vetsure was recommended to me by a friend prior to me getting my puppy Jenson. I was pleased to find that my local vet used Vetsure when I took Jenson for a health check and his first injection. As soon as I got home I was on the phone to Vetsure and the lady was very helpful and explained the different levels of insurance. I hope I never have to claim but if I do I feel reassured that Jenson will be very well cared for.