With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

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Pet insurance reviews

Insurer: Animal Friends
By:
Mrs S J Davison
Posted: 21/12/2016
1

Tried to claim for 3 treatments for false pregnancy i.e. medication. They tried to lump it in with spaying, called it a procedure etc. - Clause: "Spaying to prevent the re-occurrence of false pregnancy; and any claim as a result of these procedures unless...

Breed

Cocker Spaniel

Species:
Dog
Insurer: Petplan
By:
No name as i
Posted: 17/12/2016
3

After insuring my dogs with PetPlan for the last umpteen years I feel used and abused! Their premium charges have got nothing to do with the dog. I have 2 Alaskan Malamutes, one is 2.5 the other is 5. The 5 year old, we rescued last year. This is her...

Species:
Insurer: Vetsure
By:
Wilf
Posted: 08/12/2016
5

My vet recommended Vetsure after our existing insurer had increased our payments significantly. I rang and everything was explained clearly and at a huge saving on our previous policy. Although our dog won’t be now covered on an existing condition we...

Breed

-- Mixed Breed (weight when full grown) --

Species:
Dog
Insurer: Animal Friends
By:
Ryan lobb
Posted: 06/12/2016
1

Been with this bunch of crooks for 2 years since coco was a puppy, 2 months ago she had a seizure so took her to an out of hours vets who said she may have PDE (coco is a pug) and needed an MRI scan, as they didn't have one near here we had to go to...

Breed

Pug

Species:
Dog
By:
Martin Bennett
Posted: 06/12/2016
5

As a new customer to 'Lifetime Pet Cover', I found the online process easy and the levels of cover provided to be the best I've come across. I did the usual comparison website stuff and found the same usual suspects charging ridiculous premiums, for...

Breed

West Highland White Terrier

Species:
Dog
By:
Gary Thomson
Posted: 03/12/2016
1

I insured my dog with Tesco from when he was a puppy, by the time he was 6 we had a few claims and he needed shampoo from vet every 2 months the premium went from Ł235 pe year to Ł795 per year .At which point I was forced to cancel

Breed

West Highland White Terrier

Species:
Dog
Insurer: Animal Friends
By:
Kathie
Posted: 25/11/2016
1

If I could give no star rating I would!!
Absolutely disgusted - 😡My cocker spaniel had a particularly nasty ear infection recently so I decided to claim only to have the claim declined as they considered it a pre existing condition because he's had ear...

Breed

Cocker Spaniel

Species:
Dog