“I opened up the insurance after my cat Teddy had a minor issue with his mouth – I went to the vet and as I was new to the area was unsure of who to go with.

They gave me all the info and I called them after I left. The lady I spoke to was amazing and...

Detailed information and clear website allowed me to compare prices and cover options with other providers. Not being underwritten by the same underwriters as John Lewis, MoreThan and a few others was a top priority for me as there are hundreds of reviews...

To start with a few years ago the claims were dealt with within a decent amount of time but over the last couple of years it has started to take longer each time. This year I have been waiting the best part of a month since my email notification...

Following lots of online research and quotations, we opted to go with Lifetime Pet Cover insurance for our recently aquired rescue cat. The online form filling was very easy and the cost realistic. Hope if required the claim service is as good.

Having recently cancelled my pet insurance by telephone with Argos Pet Insurance I feel I have to write to formally state my absolute disgust at the recent price increase to continue to insure my ageing labrador dog via Argos (underwritten by RSA). As a...

Cannot praise Louise enough, amazing service from her when I needed help, cannot thank her enough.

My dog alfie had to have his left knee operated on as his knee kept slipping out of the socket and the vets dealt wit petplan direct and they paid up straight away. Six months later he had to have the same operation done on his right leg because he had...

Last insurer wanted an increase of £53 per month so up to £86 despite my dog always being insured with them. No discount for loyalty and a routine email response to my complaint re the extortionate increase citing vets fees and postcodes followed by "we...

In 3 years it has increased from £396.72 to £578.52 to £753.89 annual premiums for lifetime cover over 3 years. That is a 32% and then 24% increase each year! Wow! We have not made a single claim in that time and there is no justification for it.

Our lab was insured with AF till today. She was diagnosed with epilepsy officially in July after having first seizure in Feb which we weren't certain on it was epilepsy or a reaction to wormer. 2nd in June and blood tests done in July which confirm timed...